SNC Lavalin's Atkins business is one of the largest multidisciplinary, multi sector engineering design consultancies in the world and is part of the SNC Lavalin Group. As one of the world’s most respected design, engineering and project management consultancies with a leading track record in the defence sector, Atkins are ideally placed to respond to this market. We have a broad establishment and proud, 50 year history throughout the Middle East region. We provide a full range of design, engineering and project management services for buildings, transportation and other infrastructure programmes. Atkins in the Middle East now employs around 2,000 staff serving Gulf clients across all market sectors from offices in Abu Dhabi, Al Ain, Doha, Dubai, Jeddah, Kuwait City, Manama, Muscat, Riyadh, and Sharjah. Role: Manager: Service Design - (5 months) Qualifications Required A bachelor's degree in the field of service, product, interaction or industrial design, or a related design discipline. An excellent portfolio exhibiting a thorough understanding of the end-to-end design process as well as the use of user-centered design methodologies. Overall Experience Required: 5 years Skills, Tools and Systems Experience: 1. Minimum 5+ years of professional experience in the field of service design that includes multiple touchpoints.
2. Knowledge of areas of expertise within the broader design environment, such as design research, design strategy, and prototyping; readiness to widen individual's skill set into adjacent specialties.
3. Excellent relationship-building skills, including the ability to engage a wide range of stakeholders and subject matter experts and earn their co-ownership in the service resolution.
4. Demonstrate strong competency in audience interaction while presenting design concepts to stakeholders.
5. Demonstrated designs and understanding with previously introduced services that were put into practice in the reality.
6. Proven ability to plan, implement, and analyze user research.
7. Strong abilities in the creation and visualization of journey maps, as well as service ideation, interaction, and specification.
8. Proficiency in leading workshops and organizing design sprints in collaboration with stakeholders.
9. Extensive Adobe Creative Suite and other related design software experience
10. Interpersonal and stakeholder management abilities are essential. Rewards & Benefits We offer an excellent package which includes:

• A competitive salary
• Transportation allowance
• Medical and life insurance cover
• 26 working days annual leave
• Company gratuity scheme
• Discretionary bonus scheme
• Annual flight allowance to point of origin