Manager, Retail Operations - Atlantis The Palm
(10487)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests\xe2\x80\x99 expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple\xe2\x80\x99s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it\xe2\x80\x99s our passion.
About The Role
We\xe2\x80\x99re on a lookout for experienced Retail Operations professional to join Atlantis The Palm retail team. If you have extensive background managing multiple retail outlets within a high-volume environment, we want to hear from you!
Manager, Retail Operations is responsible for every aspect of the day-to-day management of a wide range of retail outlets, ranging from signature Atlantis stores to standalone kiosks and merchandise stands across the hotel and Aquaventure Waterpark. Achieving daily revenue targets and ensuring excellent guest experience in all outlets is the main expectations of the role. You will manage daily stock requisition needs, monitor slow- and fast-moving items, work towards meeting stock loss prevention targets and achievement of monthly inventory standards. Handling promotional activities, communicating with the suppliers and being actively involved in staff recruitment and training are crucial parts of the role as well.
Manager, Retail Operations works closely with the Director, Retail and is strongly involved in building and implementing buying strategies, pricing analysis and continuously improving resorts\xe2\x80\x99 visual merchandising standards. Retail team consists of 35+ colleagues therefore we\xe2\x80\x99re looking for candidates who can effectively influence through knowledge, relationship management, and trust. This role does not manage the third party boutiques located in Atlantis The Palm Avenues.
About You
Ideally we\xe2\x80\x99d like you to have 5 years experience in high volume retail operations, managing multiple outlets and large teams. You should deliver consistent work in line with the company wider goals, demonstrate sound judgement and decision making skills and manage upwards through effective stakeholder communication. Strategic approach to retail department\xe2\x80\x99s growth and ability to contribute with new initiatives are expected. Additionally, person in this role should be naturally comfortable with rewarding high performers as well as addressing performance management issues through handling difficult conversations.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.