Job Description

Key Responsibilities:

• To ensure that all Deals / Transactions are within the approved limits.

• To ensure accuracy and completeness of support documents as per SOP.

• To Check, Verify and Sign all vouchers requisitions etc to execute the transactions.

• To ensure accurate processing of Transactions as per agreed SLA and place controls for tracking processing errors as well as rectifications done within the specified parameters.

• To ensure correct MIS is being prepared and provided to Management on an agreed frequency and statuary reporting adhered to as required.

• To monitor proper and complete filing and updating of all records at all times enabling easy retrievals from the Archives.

• To maintain accuracy and completeness of Month End Reconciliation and Balancing of all the related Suspense / GL / Nostro / Vostro Accounts etc., with records duly signed and properly maintained.

• To ensure AML / KYC / FRM / ORP checks are performed wherever necessary.

• To explore areas that could be automated to improve efficiency and improve response time.

• To provide feedback on performance of direct reports to Unit Head and discuss performance improvement.

• To ensure business confidentiality of products and processes.

To ensure investigation and resolution of complain and improve/place controls to avoid any recurrence.
Competencies/Skills
Technical Competencies:

• Budgeting and Forecasting
• DIB Banking Products/Services Operations Management
• Process Validation
• Quality Assurance
• Service Challenges
• Service Level Managements
• Standard Operating Procedures Development
• Transaction Processing

Behavioral Competencies:

• Think & Act Customer
• Business & Strategic Acumen
• Ownership & Accountability
• Change & Innovation Agility
• Plan & Execute to Excel
• Develop Self & Nurture Teams
• Digital Mindset
• Forster Synergy
• Interpersonal Effectiveness

Skills Required