Job Description

Responsibilities: 1. Insurance Program Management

• Oversee Procurement, Renewal, and Administration of all Group insurance policies (Mainly Property, Business Interruption, Liability, Cyber, Marine, Employee Benefits, Motor, Credit Insurance, and other lines)
• Coordinate with brokers and insurers to ensure optimal coverage terms & competitive pricing
• Ensure timely issuance of renewal certificates to all countries, banks, and relevant authorities (e.g. JAFZA) well before renewal deadlines in line with local country requirements
• Ensure timely premium payments for policies & circulate premium allocations to all businesses
• Ensure KYC compliance with all insurance companies and Landmark Vendor KYC processes

2. Claims Management

• Maintain and review claims registers, track loss ratios, and provide periodic updates to management ensuring timely & accurate claim settlements
• Support businesses to prepare large claims, handle queries esp. Business Interruption claims
• Drive post-claim initiatives to reduce claim frequency and severity in collaboration with HSE, Projects, and Supply Chain teams

3. Stakeholder Management & Risk Governance

• Act as primary insurance SPOC for All Business units, Internal & External Stakeholders
• Provide insurance advisory support for Leases, Vendor Contracts, and major commercial projects
• Train business teams on insurance processes, claims reporting and key coverage conditions
• Prepare MIS dashboards, cost analysis, budget forecasts, and periodic management reports
• Support in implementing Business Continuity Plans & Risk mitigation initiatives as required
• Support in Insurance Surveys & implementing Risk Improvement Areas highlighted by Insurers
• Support HR business partners to oversee medical insurance program governance

Qualifications:

• Insurance Professional Qualifications: Insurance Institute of India, CII, ARM, with Bachelors
• Minimum 7-10 years' experience in corporate insurance, risk management, or insurance brokerage/Insurer-preferably within retail, logistics, or large diversified groups
• Strong understanding of GCC insurance markets and regulatory frameworks
• Experience managing large commercial insurance portfolios and complex claims
• Analytical mindset, strong negotiation skills, and excellent communication
• Advanced presentation & MS Office Skills

About Us:
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Skills Required