Job Description

R Square Coffee is seeking a highly experienced and result-oriented F&B Operations Manager to manage and oversee the complete day-to-day operations of our coffee shop in Dubai. The selected candidate will be fully responsible for staff management, sales targets, operational control, quality standards, and direct reporting to the Owner.

This is a leadership role and requires strong decision-making, accountability, and the ability to handle pressure in a fast-paced F&B environment.

Key Responsibilities:

Manage and supervise all cafe operations on a daily basis Lead, control, and monitor all employees including baristas, commis chefs, and service staff Ensure discipline, punctuality, grooming, and professional conduct of staff Achieve monthly sales targets and operational KPIs assigned by management Plan staff duty rosters, shift schedules, and leave management Handle staff performance reviews, warnings, and corrective actions Maintain high standards of food quality, beverage consistency, and customer service Monitor inventory, stock levels, wastage, and supplier coordination Ensure compliance with UAE food safety, hygiene, and labour regulations Handle customer complaints professionally and resolve operational issues Coordinate with marketing and promotions to increase footfall and revenue Prepare daily, weekly, and monthly operational reports Directly report to the Owner and follow strategic instructions
Required Skills & Qualifications:

Proven experience as an F&B Manager or Cafe Manager in UAE Strong leadership and people management skills Deep understanding of cafe operations, coffee service, and food handling Ability to work under pressure and manage multiple responsibilities Strong communication and reporting skills Target-driven and performance-focused mindset Knowledge of inventory control, cost management, and wastage reduction Familiar with UAE labour laws and food safety regulations Fluent in English (Arabic is a plus)
Preferred Candidate Profile:

Experience in specialty coffee shops or branded cafes Ability to train, motivate, and retain staff Strong problem-solving and operational planning skills Willing to take ownership and responsibility for overall business performance
Salary & Benefits:

Competitive salary (based on experience) Visa and medical insurance as per company policy Performance-based incentives (subject to achieving targets) Growth opportunities within the brand
Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month