Strong understanding of eCommerce and distribution channels
Excellent written, oral, and presentation skills
Experienced with channel manager, PMS, RMS
Customer-focused with a passion for delivering exceptional service
Participate in the high-level technical solution and design during the implementation phase to provide reliable, stable, and operationally sound applications that meet business requirements
Strong communicator with the ability to manage client expectations through both formal and informal communication channels.
Exceptional leadership skills, interpersonal skills, and relationship. management abilities to get things done across large, complex organizations.
Ability to articulate the business value of e-commerce investments/projects and collaborate with partners and cross-functional groups during implementations.
Ability to work with multinational teams, understand and respect cultural diversity, and develop messages that help achieve objectives with diverse audiences.
Solve a wide range of highly complex, multi-disciplinary problems which must consider long-term company-wide planning.
s:
Develop and execute comprehensive strategies to retain hotel partners, optimize online distribution, and identify expansion opportunities.
Act as the primary liaison between hotel partners, OTA partners, and headquarters, offering eCommerce support and organizing training sessions.
Cultivate enduring relationships with partners through transparent communication, feedback solicitation, and collaboration initiatives.
Drive business growth by conducting thorough market research, generating leads, negotiating deals, and contributing to strategic planning efforts.
Continuously gather client feedback and market insights to enhance products and services, maximizing the value of partnerships.
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