Job Purpose

The Manager Data Engineering looks after Databases for ISA and Air Arabia Group of companies defining the strategy KPIs and manage day to day operations The successful candidate will be responsible for driving a team of architects to maintain the databases ensure the performance of transactions as per the agreed expectation data are secure and highly available across all datacenters In addition to the above the successful candidate will be looking after ISA Data warehouse achieve business intelligent reporting requirements by driving optimizing data models dimensions needed for the company

Key Result Responsibilities

Provide leadership and management to a team of Database Administrators, Database Architects Data Engineers and coaching them to realize their full potential, while also building things yourself

Proactively drive the vision for data engineering across the various pillars and define and execute on a plan to achieve that vision

Define the processes needed to achieve operational excellence in all areas including project management and system reliability

Build cross-functional relationships with Data Scientists, Product Managers Software Engineers and leaders in business to understand data needs and deliver on those needs
Drive the design building and launching of new data models and data pipelines in production

Manage development of data resources and support new product launches

Drive data quality across financial products and related business areas

Manage the delivery of high impact dashboards and data visualizations

Define and manage SLAs for all data sets and processes running in production
Experience in SQL or similar languages and development experience in at least one scripting language Python Perl etc
Contributes to developing and implementing data recovery strategy policies and procedures that ensure the consistency availability security and recovery of data as per agreed standards and regulatory requirements
Collaborates with line managers to identify the sources for all data in line with business requirements and security measures to ensure adequacy and compliance of these sources with agreed standards and regulations and to mitigate risks that may arise
Ensures all data of ISA and its clients are properly managed, tuned, secured and maintained in form of database as per agreed measures and adopted procedures including those hosted within ISA data centers and or externally hosted or with cloud service providers
Utilizes available tools and methodologies to monitor the availability and performance of database on daily basis Categorizes information and communication systems by service tiers and ensures data availability accessibility is committed to in relation to the tiers
Ensures all data is archived protected and retrievable as per policy regulations and clients requirements and within agreed SLAs manages the back up process regularly as per adopted procedures and set measures
Participates in the design and implementation of data recovery action plan in collaboration with other line managers and in alignment with business continuity plans ensuring cost effectiveness and agreement with business objectives
Ensures successful migration of database to the cloud within agreed timeframes
Collaborates with the line managers and different teams and utilizes various tools and available resources to ensure recovery/retrieval and back-up procedures and measures are timely and successfully implemented in case of incidents and disasters

Proactively mentor and grow the team, identify the required skills hire the best talent actively manage their performance and help them to grow to their fullest potential

Co-ordinates with Product Development and Project Management teams on the design and testing of recovery procedures and contingency plans to address exposure to risk and ensures that agreed levels of continuity are maintained

Key Result Responsibilities-Continued

Collaborates with the Governance team to ensure adherence to agreed security measures regulations and audit requirements in data centers

Performs necessary interventions to recover data based on situation to ensure business continuity and smooth workflow

Prepares customized and ad hoc reports and necessary analysis for the clients end users and management as and when needed

Performs any additional duties as directed by Line Manager

Qualifications (Academic, training, languages)

Bachelors degree in computer engineering Information Technology Computer Science or equivalent

Database certification Oracle MS SQL IBM DB2 Big Data technologies and related

SQL Knowledge is essential

Fluent in English Language

Work Experience

Hands on designing and implementing policies and procedures in line with business requirements

Capable for understanding business needs and reflecting the same in processes and operations

Effective problem solving and decision-making skills

Employs technical expertise and interpersonal relations to achieve companys objectives

Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs

Information Systems Associates - Sharjah (ISA-SHJ)