Job Description

Manager - Client Services - MAF Precision Media - Dubai, UAE
Position Overview
The Manager - Client Services plays a critical role in driving media revenue growth and strengthening brand and agency partnerships across the retail media ecosystem. Based in Dubai, this role leads high-impact, data-driven advertising solutions while positioning MAF Precision Media as a market leader. The position owns the end-to-end client journey, from pitching and planning to execution, optimization, and performance tracking, ensuring strong commercial outcomes and exceptional client experience.
Job Details
Country: UAE
City: Dubai
Industry: Marketing and Advertising
Function: Media Planning and Buying
Salary: 18000-25000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The role is responsible for managing key client and agency relationships, delivering integrated retail media solutions, and achieving revenue targets across digital, in-store, and omni-channel platforms. Acting as the main ambassador for MAF Precision Media, the Manager ensures seamless coordination between commercial, ad operations, and internal stakeholders to deliver measurable results and long-term partnerships.
Key Responsibilities
Growth and Sales
Achieve and exceed media revenue targets by promoting retail media solutions across digital, in-store, and omni-channel platforms.
Identify, prospect, and convert new business opportunities with brands and media agencies.
Develop and present customized media proposals that deliver strong return on investment and meet client objectives.
Oversee the full campaign lifecycle including planning, execution, performance tracking, and post-campaign reporting.
Clearly communicate the value proposition, competitive positioning, and pricing of MAF Precision Media offerings.
Maintain a strong sales pipeline with accurate forecasting, reporting, and activity tracking.
Contribute ideas and insights to evolve the retail media proposition, including new formats and commercial opportunities.
Collaboration and Client Communication
Serve as the primary point of contact for agencies and brands, managing daily communication and relationship development.
Build a deep understanding of client business goals, priorities, and marketing strategies to identify partnership opportunities proactively.
Develop long-term relationships that drive repeat business and high client satisfaction.
Partner closely with Ad Operations to prepare presentations, manage campaign execution, and monitor delivery and performance.
Collaborate with the Commercial team to align strategies with brand, category, and country-level objectives.
Human Capital Responsibilities
Support performance management by setting objectives, tracking progress, and providing regular feedback.
Mentor and support team members to build a strong internal talent pipeline.
Identify training and development needs and coordinate with the Human Resources team to address capability gaps.
Provide input into annual manpower planning and resource allocation.
Ensure compliance with MAF Retail policies, procedures, and corporate governance guidelines.
Candidate Requirements
Bachelor's degree in Marketing, Business, Communications, or a related field.
Minimum 6-8 years of experience in media sales, client services, marketing, or advertising, preferably within retail media, digital media, or agency environments.
Strong experience managing agency and brand relationships with proven revenue delivery.
Solid understanding of omni-channel media solutions, campaign performance metrics, and ROI-driven planning.
Excellent communication, presentation, negotiation, and stakeholder management skills.
Strong commercial mindset with the ability to balance client needs and business objectives.
Why Join Us
Work at the forefront of retail media and data-driven advertising within a fast-growing ecosystem.
Exposure to leading regional and international brands and agencies.
A collaborative, performance-driven environment with strong career growth potential.
Opportunity to shape and scale a market-leading retail media proposition in the UAE.
About the Company
Majid Al Futtaim is a leading shopping mall, retail, communities, and entertainment developer and operator across the Middle East, North Africa, and Central Asia. Through its Precision Media platform, the Group delivers innovative, insight-led advertising solutions that connect brands with shoppers across digital, in-store, and omni-channel touchpoints.
Job Title Manager - Client Services - MAF Precision Media - Dubai, UAE
Manager - Client Services - MAF Precision Media - Dubai, UAE
Position Overview
The Manager - Client Services plays a critical role in driving media revenue growth and strengthening brand and agency partnerships across the retail media ecosystem. Based in Dubai, this role leads high-impact, data-driven advertising solutions while positioning MAF Precision Media as a market leader. The position owns the end-to-end client journey, from pitching and planning to execution, optimization, and performance tracking, ensuring strong commercial outcomes and exceptional client experience.
Job Details
Country: UAE
City: Dubai
Industry: Marketing and Advertising
Function: Media Planning and Buying
Salary: 18000-25000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The role is responsible for managing key client and agency relationships, delivering integrated retail media solutions, and achieving revenue targets across digital, in-store, and omni-channel platforms. Acting as the main ambassador for MAF Precision Media, the Manager ensures seamless coordination between commercial, ad operations, and internal stakeholders to deliver measurable results and long-term partnerships.
Key Responsibilities
Growth and Sales
Achieve and exceed media revenue targets by promoting retail media solutions across digital, in-store, and omni-channel platforms.
Identify, prospect, and convert new business opportunities with brands and media agencies.
Develop and present customized media proposals that deliver strong return on investment and meet client objectives.
Oversee the full campaign lifecycle including planning, execution, performance tracking, and post-campaign reporting.
Clearly communicate the value proposition, competitive positioning, and pricing of MAF Precision Media offerings.
Maintain a strong sales pipeline with accurate forecasting, reporting, and activity tracking.
Contribute ideas and insights to evolve the retail media proposition, including new formats and commercial opportunities.
Collaboration and Client Communication
Serve as the primary point of contact for agencies and brands, managing daily communication and relationship development.
Build a deep understanding of client business goals, priorities, and marketing strategies to identify partnership opportunities proactively.
Develop long-term relationships that drive repeat business and high client satisfaction.
Partner closely with Ad Operations to prepare presentations, manage campaign execution, and monitor delivery and performance.
Collaborate with the Commercial team to align strategies with brand, category, and country-level objectives.
Human Capital Responsibilities
Support performance management by setting objectives, tracking progress, and providing regular feedback.
Mentor and support team members to build a strong internal talent pipeline.
Identify training and development needs and coordinate with the Human Resources team to address capability gaps.
Provide input into annual manpower planning and resource allocation.
Ensure compliance with MAF Retail policies, procedures, and corporate governance guidelines.
Candidate Requirements
Bachelor's degree in Marketing, Business, Communications, or a related field.
Minimum 6-8 years of experience in media sales, client services, marketing, or advertising, preferably within retail media, digital media, or agency environments.
Strong experience managing agency and brand relationships with proven revenue delivery.
Solid understanding of omni-channel media solutions, campaign performance metrics, and ROI-driven planning.
Excellent communication, presentation, negotiation, and stakeholder management skills.
Strong commercial mindset with the ability to balance client needs and business objectives.
Why Join Us
Work at the forefront of retail media and data-driven advertising within a fast-growing ecosystem.
Exposure to leading regional and international brands and agencies.
A collaborative, performance-driven environment with strong career growth potential.
Opportunity to shape and scale a market-leading retail media proposition in the UAE.
About the Company
Majid Al Futtaim is a leading shopping mall, retail, communities, and entertainment developer and operator across the Middle East, North Africa, and Central Asia. Through its Precision Media platform, the Group delivers innovative, insight-led advertising solutions that connect brands with shoppers across digital, in-store, and omni-channel touchpoints.
Post Details
Job Start Date
Salary from 18000.00
Salary to 25000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required