Role: Mall Administration Coordinator (Arabic) Location: Dubai Reporting to: Manager Operations Primary Objectives: Manage all administrative tasks related to Shopping mall coordinating with retailers, tenants, suppliers, various internal teams such as operations, leasing, finance and legal Handle all queries and complaints from Tenants when received in the Mall and through customer service. Ensure forwarding the same to the concerned department, including follow up for timely resolution as per established Mall policies and procedures. Handle all tenants requests concerning to NOCs, permits etc., and ensure that it is processed on a timely basis for issuance. Prepare and issue tenant notices, circulars, warning and penalty notice as advised by mall manager. Follow-up on tenant communications till completion Prepare PR / LPOs for various operational requirements and ensure its tracking and follow up with the concerned department for timely procurement. Prepare Lease Agreement for the tenants shops, ATMs, Kiosks, etc in coordination with legal department. Follow up with tenants for timely signature, payments. Ensure that all signed agreements and payments (full rental cheque) is received from tenants are filed in a proper manner. Manage all documentation related to mall management and leasing operations Assist the Senior / Manager Operations in the preparation of the annual Budget for the assigned Centre. Follow up on the budget phasing plan and prepare an update budget phasing follow up sheet for onward submission to the Mall Management on a periodic basis. Ensure that the budget file and related supporting documents are maintained throughout the year in order to facilitate the preparation of annual budget. Ensure finding of the Audit process is implemented within the agreed timeline. Issue on regular basis tenant\'s circulars, monthly coordinators roster, weekly minutes of operations team meeting, contractors\' / tenants fit-out requirements, Dubai Municipality packages, approval/non-approval of tenants\' requests etc. Provide all necessary data/reports on a periodic basis pertaining to Centre operations to the Senior / Manager Operations for review, resolution of issues and prompt decision making. Manage office supplies and all other inventory related to mall offices to ensure smooth functioning of the mall operations and management offices Ensure compliance with the company Code of Conduct, Departmental policies and HR Policies and Procedures at all times. Prerequisite Skills Bachelor\xe2\x80\x99s degree. Minimum 2 - 4 years of work experience in administrative roles in a large organization, preferably in a reputed Retail / Large Shopping centre in GCC or abroad. Knowledge & Skills: English & Arabic writing and reading are essential. preferably Arab national.[MK1] Spoken language in English and Arabic and knowledge of other languages is an asset. Good Administrative Skills Computer Skills: MS Office knowledge, Highly customer service oriented. Pleasant personality and active. [MK1]Added this for your review Job Type: Full-time Salary: AED3,000.00 - AED5,000.00 per month Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Mall Admin: 2 years (Required)

Language:

• Arabic (Required)