We are seeking to employ proactive receptionists for our thriving fitness hub business in a fast-paced environment. Candidates with related solid work experience will stand out. DUTIES & RESPONSIBILITIES
Scheduling appointments with clients to start new membership or follow up on past memberships
Monitoring the front desk and answering incoming calls, greeting customers as they enter, and answering questions about the facility\xe2\x80\x99s services
Processing membership applications and fees, collecting insurance information, and issuing memberships
Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
Updating member records with new contact information and payment details
Maintaining membership records and processing fees as directed by management
Collecting payment from members for gym services rendered
Explaining facility policies and procedures to new members and helping them get acquainted with the facility
Making announcements over the public address system about events taking place at the gym or facility or about facility policies
KEY COMPETENCIES
Excellent command of written and spoken English
Candidates should possess these excellent skills
Communication
Organization
Custom Service
Multitasking
Computer Skills
Required Skills and Qualifications
High school diploma or equivalent
Proven customer service experience
Excellent communication, interpersonal, and organizational skills
Friendly and professional demeanor
Ability to work well under pressure and multitask in a fast-paced environment
Proficient in Microsoft Office, with aptitude to learn new software and systems
Preferred Skills and Qualifications
College degree
Previous experience working in a gym or fitness center
First Aid and CPR certification
Working knowledge of scheduling and billing software programs
Bilingual
Job Types: Full-time, Permanent Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is your expected salary?
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