The Branch Manager is responsible for overseeing the daily operations of the automotive accessories shop, ensuring sales targets are met, maintaining high customer satisfaction, managing staff, and ensuring proper inventory control and store profitability.
Key ResponsibilitiesOperations Management
Manage day-to-day branch operations efficiently
Ensure the store is clean, organized, and visually appealing
Implement company policies and procedures
Sales & Customer Service
Drive sales growth and achieve monthly/annual targets
Provide excellent customer service and handle customer complaints professionally
Promote automotive accessories, upgrades, and service packages
Staff Management
Recruit, train, schedule, and supervise staff
Monitor employee performance and provide feedback
Maintain staff discipline and motivation
Inventory & Supply Management
Monitor stock levels and ensure timely replenishment
Prevent stock loss, damage, or theft
Coordinate with suppliers and vendors
Financial Management
Handle daily cash flow, billing, and sales reports
Control expenses to maximize profitability
Prepare and submit reports to management
Compliance & Safety
Ensure compliance with company standards and local regulations
Maintain workplace safety and proper use of tools and equipment
Qualifications & Skills
Diploma or degree in Business, Management, or related field (preferred)
Experience in automotive accessories or retail management
Strong leadership and communication skills
Knowledge of automotive accessories and vehicle customization
Basic computer skills (billing software, MS Excel, reports)
Experience
2-5 years of experience in retail or automotive-related management
Job Type: Full-time
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