Job Description

Job Overview:

The Maintenance Manager is responsible for overseeing preventive and breakdown maintenance across all restaurant outlets, ensuring smooth operations, safety compliance, and cost-effective facility management.

Key Responsibilities:

Restaurant Branches

Ensure smooth functioning of all civil, MEP, HVAC, plumbing, and kitchen equipment across outlets. Implement preventive maintenance schedules to minimize breakdowns and downtime. Respond to emergency maintenance issues and coordinate immediate corrective action. Conduct regular outlet inspections to ensure safety, hygiene, and brand standards. Coordinate with outlet managers for timely issue resolution and maintenance planning.

Corporate Office

Maintain office infrastructure including electrical systems, HVAC, plumbing, and civil works. Ensure uninterrupted support services such as power backup, internet rooms, and access control systems. Manage vendors, AMCs, and maintenance contracts for Head Office facilities. Maintain documentation, reports, budgets, and compliance records.

Central Kitchen / Commissary

Oversee maintenance of production equipment, refrigeration, cold rooms, exhaust systems, and utilities. Ensure compliance with food safety, hygiene, and statutory requirements. Coordinate preventive maintenance to avoid production disruptions. Support equipment installation, layout changes, and capacity expansion.

Vendor & Team Management

Lead in-house maintenance teams and supervise external contractors. Evaluate vendor performance and ensure SLA adherence. Control maintenance costs and optimize resource utilization.

QUALIFICATIONS

Diploma or Bachelor's degree in Engineering (Mechanical / Electrical / Civil preferred). 5-8 years of maintenance experience in restaurant chains, QSR, hospitality, retail, or food production facilities. Hands-on knowledge of kitchen equipment, HVAC, refrigeration, electrical, plumbing, and civil maintenance. Experience managing multiple locations (branches, central kitchen, head office). Strong vendor, AMC, and contractor management experience. Working knowledge of food safety, hygiene, fire & safety, and local statutory compliance. Ability to handle emergency breakdowns and work flexible hours when required. * Proficient in maintenance reporting, budgeting, and basic MS Office tools.