Job Description

Complete electronic worksheets daily, timesheets weekly and provide weekly mileage/expense claims. Comply with policies relating to Health, Safety, Security, Environment, and Technical Compliance issues that affect the customer and employees. Assist colleagues when required with technical issues, either by telephone support or site attendance. Ensure all relevant engineering practices are adhered to - report any inconsistencies to a senior engineer or your service supervisor. Ensure all jobs, call-out, maintenance or remedial works are attended to where possible, escalate to your supervisor or a senior engineer and the office if delays or difficulties are encountered such as traffic delays/vehicle problems resulting in late/non-attendance (public transport can be used where possible). We must ensure we still meet our client's expectations and advise the client of any alterations/provide an E.T.A and avoid cancellations. Whilst on site update the site logbooks with details of all work carried out. To carry out any minor remedial/fault rectification works necessary during any PPM visit, supported by a separate call number and work sheet, and in conjunction with a written instruction/order from the client. Maintain company issued equipment in good condition and fit for purpose. Report immediately any damaged, stolen or missing company issued equipment to your Service Supervisor. Assist in the development of trainees, mentoring them in the Senseco working/best practice methods and report good progress or any areas of concern to your Service Supervisor. Ensure good timekeeping and housekeeping at all times, making sure you are setting the right example. Carry out all duties in accordance with the Company employee handbook. Advise your Service Supervisor of progress/concerns on any contract/site you are involved with through telephone updates and followed up with regular email. Develop and maintain effective Client relationships and assist in gaining future work by relaying leads and survey information to the sales team. Attend and prepare for engineer's meetings when required. Work in a cost effective and cost-efficient manner. Ensure all systems worked upon are left operational where possible. Escalate urgent and critical problems prior to leaving site. Review alternative solutions, there is a need to be resourceful at all times. Design & Installation:May also be involved in the design and installation of new fire protection systems or the modification of existing ones.
Job Type: Full-time

Pay: AED2,000.00 - AED5,000.00 per month

Ability to commute/relocate:

* Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)