Job Description

Company Profile: At Unilever you are more than your job title, you are part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann's and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry's, The Dollar Shave Club and Surf. Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you're having in the work you do - every small thing counts. Main Job Purpose:

Maghreb QA Lead role is focused on Quality in the Go to Market operations, implementing, executing, improving, ensuring and providing technical quality support to assembling operations, repacking operations, customers, Brand Building and local Brand Development (for promotions, INCs, local jewels) for Quality Management System (QMS) compliance, regulatory compliance, care line support, on shelf assessments and incident management investigation.

Roles & Responsibilities

Supports deployment of Unilever Quality strategy, governance and goals through specific projects and targets Supports the development the development of Quality links to MCO and SC GtM Strategy. Participates in communication of local regulatory requirements and changes and supports work to ensure compliance at manufacturing sites to ensure compliance in warehousing & logistics. Participates in Risk Assessment of New Innovation will be imported products to units 's geophagy, plus E-Commerce Risk Assessment related to products to this Channel. Supports efforts to resolve Quality issues in re-packers, assemblers, promotions suppliers and customers within unit's geography. Initiate & assists efforts to ensure that on-shelf audits are completed for new innovations and promotions to provide timely feedback postlaunch. Lead verification of ongoing compliance to Unilever Quality Management Standards in third party re-packers, distributors and logistics WHs through communications, self-assessment activities, KPI monitoring, technical visits, etc. Supports Procurement issue resolution and capability assessment for promotional material suppliers Supports regular marketplace on-shelf product assessments are carried out (CRQS evaluations), data is analyzed, and improvement projects are activated and followed up Supports interface with Consumer / Customer care / E-Commerce Channels for alert triggers and feedback data and ensure relevant corrective & preventive actions has been taken. Supports preparation of Inter-company Quality documents for cross border inter-Unilever FG import, validates first shipment quality and monitors on-going quality of FG received Supports local marketplace product quality incident management and consequent actions Assists Incident management investigation & reporting per Unilever IM requirements Supports development of improvement activities based on the monitoring and manipulation of marketplace data from multiple channels (e.g. consumer & customer care lines, shelf inspections, warehouse & re-packer data, employee observations, etc.) Supports effort to provide cold chain quality support and improvements from DC to Point of Sale (POS) - secondary & tertiary transport and storage, distributors, concessionaires. Contributes to Quality improvement projects for business complaints, cold chain and on-shelf CRQS improvement Supports improvements related to import / export that have been raised to supplying or manufacturing site. Drive transformation of Quality activities data collection, assessment & analysis into a digital tools & dashboards to be able to help driving fast business improvement. Assists in building Quality talent in MCO through recruitment, coaching, and training.

Competencies & Skills:

Essential: University degree in technical discipline or general sciences

Preferred Biology, Engineering, Microbiology, Chemistry, or Food Science degree

Essential: Minimum 3 years' experience in Supply Chain Quality Additional experience in Supply Chain Manufacturing Preferred 5+ years in Supply Chain Quality role Logistics or Customer Service experience

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

R-53119