Job Description

>>> PLEASE DO NOT APPLY IF YOU ARE NOT WILLING TO RELOCATE TO RIYADH, SAUDI ARABIA <<<

Job Title:

Hostess / Receptionist

Salary:

AED 3,500 - AED 4,500

Plus FREE shared room accommodation, to and from work transportation, and 1 duty meal

Place of Work:

Riyadh, Saudi Arabia

Company:

www.noircafe.sa

Job Summary

: The Hostess/Receptionist is the

first and last impression

of our luxury cafe. This role is crucial for establishing a welcoming, sophisticated atmosphere by managing guest flow, handling all reservations and inquiries, and ensuring every visitor receives

personalized, five-star service

from the moment they arrive. You are the face and voice of our premium brand.

Responsibilities

:

Provide a consistently warm, professional, and genuinely

five-star welcome and farewell

to all arriving and departing guests. Manage the

reservation system and waitlist

with precision, efficiently seating guests while accurately communicating expected waiting times. Serve as the

main communication point

for the cafe, answering phone calls, handling inquiries, and accurately taking reservations. Control the

flow of guests

into the dining area to ensure balanced workload distribution for servers and maintaining safety standards. Maintain an

immaculate appearance

of the reception area, entrance, and waiting lounge, ensuring all menus and promotional materials are current and presentable. Escort guests to their tables, present menus, and proactively

inform servers

of any special occasions or requirements (e.g., allergies, VIPs). Handle and resolve

minor guest concerns

related to seating or reservations, escalating complex issues immediately to the Supervisor or Manager. Assist with

light administrative duties

such as filing, organizing correspondence, and preparing daily reservation reports. Act as a

brand ambassador

, maintaining an elegant and professional demeanor in dress code and grooming at all times. Manage and communicate accurate

information on the cafe's offerings

, promotions, and special events to inquiring guests.

Requirements:

Previous experience (

1 year minimum

) in a high-end hospitality, fine dining, or luxury retail environment. Must possess an impeccable, polished personal appearance and professional demeanor suitable for a luxury brand. Exceptional

communication and interpersonal skills

with a strong focus on phone etiquette and guest relations. Ability to proficiently use

reservation software

(e.g., OpenTable, SevenRooms) and manage waiting lists efficiently.

Fluency in English

is required to communicate effectively with an international clientele and management. Proficiency in

Arabic

is highly advantageous for serving local guests and enhancing overall service.
Job Type: Full-time

Pay: AED3,500.00 - AED4,500.00 per month

Application Question(s):

NOTE: This job post is for Riyadh, Saudi Arabia. CV with photo is required when applying. In which country are you currently located? Which country are you from? (Nationality) What is your age now? / How old are you? What is your height? / How tall are you? If selected for this role, are you willing to be assigned to Riyadh, Saudi Arabia? If selected for this role, after how many days can you join our company? * Have you read and accept the job description and salary details that we mentioned for this role?