Job Description

What you should know about us:

MAN Energy Solutions enables it customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systematic level. Leading the way in advanced engineering for more than 250 years, we provide a unique portfolio of technologies. Headquartered in Germany, MAN Energy Solutions employs some 15,000 people at over 120 sites globally. Our after sales brand, MAN PrimeServ offers a vast network of service centers to our customers all over the world.

What are you going to do?

Technical responsibility for service contracts
Development and implementation of MAN-ES digitization concept for condition based maintenance

We can offer you the following tasks:

Monitoring and analysis of operational behavior of turbo machines trains and related auxiliaries systems First contact and primarily responsible for all technical questions including communication with the customer (taking by the hand / recognizing individual information requirements of customers) Processing of all technical topics (e.g. machine monitoring, reports, gathering data, consulting, troubleshooting, creating event notification content) Meeting deadlines (customer inquiries, diagnostic reports, etc.) Recognition of hazards, improvement potentials and recommendation of modifications (Technical upgrades, Revamps, Retrofits, Service Concepts, etc.) Internal technical coordination with other specialists (different engineering disciplines, consulting, field service, repairs, etc.) Customer-specific spare parts recommendations for emergency spares, capital spares, TAs, etc. (detailed lists including material no.) Participation in the planning and executions of overhauls including briefing from field service Participation and preparation of regular appointments, calls, visits, etc. Customer visits - for improving customer relation, assessing the machine status and the conditions on site
To be aware of, and adhere to, all Health & Safety laws & guidelines relevant to your role and to the safety of your colleagues, visitors and external partner
Perform by attaining in a way aimed at achieving the highest possible work efficiency To comply with the Company Code of Conduct To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner To undertake such other tasks that may be reasonably required To adhere to all Company processes and procedures To enhance the image and reputation of the company whilst supporting its commercial interests

You can help us with these qualifications:

2-5 years of professional experience in industrial area, turbo machinery and its applications. Previous work experience involving direct customer I end user contact Strong personal and social skills to maintain good customer relation in strained situations Broad understanding of operational behavior of turbomachinery, their components and their principle and control philosophies Strong analytical skills as well as vital imagination and intuition to explore root causes of given problems. Knowledge of balance of plant equipment, the turbo machine processes. Professional experience in turbomachinery and / or control systems Professional experience with similar digitization systems, remote monitoring and customer service Professional experience with root cause analysis Skilled in computer operations fluency in English

That is important to us:

Integrity and compliance are essential elements of our corporate culture. We firmly support diversity and equal opportunities and are therefore looking forward to receiving a diverse range of applications. Just click on "contact us" and start your career with us.