Job Description

KEY ACCOUNTABILITIES: * Perform activities/tasks based on clear instructions as well as per preset policies and procedures to support ongoing department activities and satisfy internal clients' needs.

• Coordinate with interested parties whenever needed to ensure on time allocation of resources.
• Monitor the inventory of resources related to logistics activities, check-up on the related cost, and submit all relevant information to supervisor to ensure appropriate cost control.
• Implements and maintains appropriate filing and data retrieval systems in order to ensure access to up to date information at all times.
• Coordinate with internal or external parties regarding the provision of support services to the logistics department (maintenance, cleaning, pest control, etc...) and schedule their interventions in coordination with the logistics manager to avoid breakdowns/incidents.
• Supervise the work related to the logistics activity and provide assistance if needed to deliver a work of quality and satisfy internal needs.
• Identify and solve day-to-day basic problems/errors and escalate uncommon or complex ones in order to ensure the work conformity to requirements.
• Collect complaints from internal customers, investigate and solve standard complaints and escalate complex ones to ensure a high level of customer satisfaction.
• Fill logs as required and maintain records of daily activities to ensure traceability and proper decision making.
• Assist Supervisor in specific projects within set terms and instructions in order to deliver the required outcome on time.
• Prepare and produce timely standard reports for cost control or decision making purposes.
• Accept comments positively and take advantage of on the job and formal training opportunities to increase own capability and skill level.

Skills Required