Lead the in-store logistics division and all logistics and stock operations to maintain customer satisfaction at the highest standard in all sales channels by ensuring a consistent availability of high quality offer at the lowest possible cost.
What you will do
Lead & manage In-store Logistics operations for IKEA store and ensure all operational objectives/metrics are delivered, including: quality, quantity, cycle time, and cost, through development and execution of tactical and operational initiatives.
Ensure that systems and methods stated in IKEA Concept documentation are implemented in the areas of responsibility.
Work actively on optimizing the cost of goods.
Ensure that the ordering process of the store is working at all stock levels and that all goods in the store are in line with the sales pattern.
Ensure the store is delivering a high-service level to customer and maintaining a health stock balance to avoid overstock and out-of-stock situations.
Maintain the function\xe2\x80\x99s manpower cost budget.
Ensure that safety and security guidelines are implemented in the store and SOPs are followed properly in the division.
Develop the competency level of all managers and co-workers in the Logistics function.
Support the store by covering peak days as a Duty Manager.
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