Job Description

C.H. Robinson seeks a

Logistics Lead

to join our Robinson Managed Solutions (RMS) 4PL division in

Dubai.

This role is part of a newly established team in Dubai which gives you an exciting opportunity to help shape our presence from the start and contribute to building a strong foundation for future growth.


As a Logistics Lead, you will oversee the customer's supply chain information through our internal transportation management technology, ensuring accuracy, smooth execution, and operational excellence. You will play a key role in strengthening performance, improving day?to?day processes, and contributing to a high?quality customer experience.


Take the next step in your logistics career and join us in shaping the future of supply chain operations - apply today!

Responsibilities:

=====================


The duties and responsibilities of this position consists of, but are not limited to, the following:

Ensure all arrangements are in place to execute shipments within the designated area of responsibility Mentor and support logistics peers, and facilitate cross?training by sharing expertise and best practices Create, document, and maintain standard operating processes, applying the enterprise project?based delivery model in day?to?day work Manage complex exceptions, lead structured problem solving, and implement corrective and preventive actions to avoid recurrence Meet operational targets within the assigned region, transportation mode, business unit, or customer account Serve as the primary point of contact for customers, carriers, and vendors, leading calls, meetings, and system trainings, and addressing concerns promptly Utilize analytical methods and data insights to identify issues, diagnose root causes, and propose effective solutions Build and present intermediate to complex business cases that show how customers can achieve return on investment Collaborate with internal service teams to execute strategies that align with customer objectives and company business goals Lead operations?focused continuous improvement projects using the enterprise project?based delivery model, and direct team efforts to reconcile daily, weekly, monthly, and quarterly reports

Required Qualifications:

============================

High School Diploma and/or GED Minimum 6 years of experience in Supply Chain, Transportation, and/or Logistics Minimum 3 years of prior experience working with and troubleshooting information systems Fluency in English Ability to work flexible schedule on occasion, including overtime hours when requested

Preferred Qualifications:

=============================

Bachelor's degree from an accredited college or university Demonstrated proactivity with a strong focus on delivering exceptional customer experience; Composed and poised in customer?centric settings Proficient in Microsoft Office programs Prior experience creating and delivering presentations to senior?level management Skilled at gathering, translating, and acting on customer feedback Experience directing the activities of a small work group Demonstrated strengths in adaptability, critical thinking, data analysis, and efficient, accurate problem solving Proven track record identifying patterns in operations and data Project management experience across varied project sizes Demonstrated commitment to continuous improvement, including identifying inefficiencies and implementing process enhancements Ability to motivate others, encourage change, and drive positive results in a fast?paced, large, and dispersed organization Values and supports a diverse, inclusive work environment

WHAT WE OFFER:

==================

Real opportunities to grow your talent in a fast-moving, global organization The chance to join a newly established team shaping its ways of working, culture, and long?term impact An open, inclusive, and collaborative workplace that encourages innovation and fresh ideas Opportunities for professional growth with access to training platforms Employer?provided visa sponsorship and work authorization support, with relocation handled independently by the candidate A comprehensive rewards package, including a competitive salary and company performance?based bonuses

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Employee Insurance Benefits Variable Pay based on position Hybrid Work Model with Flexi Hours Paid time off to manage work-life balance Paid Maternity & Paternity Leaves Paid Public Holidays Reward & Recognition Program Special Mobility Assistance Employee Wellness Initiatives Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.