Job Title: Live Transfer Agent / Sales Opener - US Market (Night Shift)
Company: Dial Expert
About Dial Expert:
Dial Expert is a fast-scaling call center specializing in U.S. sales campaigns, including debt settlement and personal loan pre-qualification services.
Our mission is to empower our teams to exceed expectations while delivering real value to customers. We've grown rapidly to
300+ active employees
, operating structured, compliance-driven campaigns with long-term stability and clear growth paths for our agents.
Position Overview:
Dial Expert is hiring
Live Transfer Agents / Sales Openers
to join our U.S. debt-related campaigns.
In this role, you are the
first point of contact
. Your job is to:
Engage prospects professionally
Follow a
structured qualification script
Verify information
Conduct a
soft credit pull
Warm-transfer qualified leads
to the sales/closing team
? This is
not a closing role
. Your success is measured by
valid, qualified transfers
, not contracts signed.
This role is ideal for candidates who are confident on the phone, persuasive, detail-oriented, and comfortable handling objections.
Work Model:
Work From Home (WFH)
Candidate must have:
Own
PC or Laptop
Stable wired internet (Ethernet/LAN)
Professional
headset
Schedule:
Full-Time Only
Monday to Friday
5:00 PM - 2:00 AM (Cairo Time)
Other start times may be available occasionally (
4 PM or 7 PM
)
1-hour break included
Compensation
Base Salary:
14,000 EGP / month
Commission:
$2 USD for every 3 valid transfers
to the sales team
Paid on top of base salary
Clear validation criteria (quality-based, not volume-only)
Key Responsibilities:
Handle
outbound and inbound calls
professionally
Engage prospects using an approved call script
Build rapport and maintain control of the conversation
Verify customer identity and basic information
Educate customers on the
basics of debt relief / personal loan options
Conduct a
soft credit pull
(non-impacting to credit score)
Address common objections with approved rebuttals
Transfer
qualified and compliant leads
to the sales team
Ensure
accuracy and compliance
in all data entry
Performance Expectations:
Quality over quantity
Transfers must meet:
Qualification criteria
Correct information
Compliance standards
Invalid or non-compliant transfers are not counted
Qualifications:
Required
Strong spoken English with
minimal accent
Confidence handling phone conversations
Ability to follow scripts and structured processes
Attention to detail and compliance
Willingness to work night shifts
Preferred (Not Mandatory)
Call center experience
Cold calling experience
Sales, telemarketing, or lead qualification background
No experience is required
--
paid training is provided
for candidates who show the right attitude and communication skills.
Ideal Candidate Profile:
Comfortable speaking with U.S. customers
Persuasive but professional
Calm under objections
Detail-oriented
Motivated by performance-based income
Why Join Dial Expert?
Stable campaign with clear structure
Fixed salary + USD commissions
Paid training & onboarding
Work-from-home opportunity
Clear growth path into