Job Summary

Legal & Collection Officer must have knowledge in litigation management, regulatory compliance, contract negotiation, commercial legal advising, and helping his/her colleagues in collecting the maximum amount of overdue funds from consumers, which may include a variety of phone etiquette techniques, legal claims, and the selective use of outside collection services.

Job Responsibilities

• Reviews and provides legal advisory services in addition to ensuring effective management of legal and contractual risks and agreements, including but not limited to management agreements, lease agreements, sale and purchase agreements, partnership agreements, assignment agreements, and service agreements.
• Monitors compliance with statutory obligations and advise management accordingly.
• Evaluates information and initiate action within prescribed guidelines.
• Exercise resourcefulness and ingenuity in gathering needed information from a wide variety of sources.
• Prepares legal reports for lawyer\'s review in the event of a dispute, liaises and follows up with lawyer regarding all company\'s cases before the courts.
• Establishes effective rapport with clients and conducts client visits to understand, build and maintain a file for each client detailing a 360-degree view.
• Performs strategic collection techniques to maximize payments received while adhering to compliance standards.
• Conducts thorough follow-up calls to establish rapport and maintain contact with the debtor to avoid further stages of arrears.
• Monitors client accounts to identify overdue payments.
• Keeps accurate records and reporting on collection activity.
• Makes comprehensive decisions and negotiations on accepting, rejecting or offering amended payment terms and settlements while conforming to company policies and procedures and getting required approvals from the Management.
• Translates all legal documents and correspondences from Arabic to English and vice versa.
• Strong enough to meet deadlines of receivable collection from the market and meets the cashflow targets of the company.

Skills and Abilities

• Excellent communication (written and oral) / interpersonal skills
• Attention to detail
• Comfortable working with targets
• Strong negotiation skills
• Problem-solving skills
• Smart, team player
• Computer Literate with excellent in knowledge in Microsoft Office.
• Ability to handle multiple tasks
• Good interpersonal skills work well under pressure
• Arabic speaker with excellent fluency in English
• Knowledge in billing process
• Working knowledge of MS Office
• Patience and ability to manage stress
• Excellent communication skills
• Problem solving skills and negotiation skills

Edarabia