We are currently seeking a Learning Experience Manager to join our team. The role will be responsible for designing, implementing, and managing effective learning experiences within an organization.

Your Integral Functions:

Curriculum Development

• Collaborate with subject matter experts (SMEs) to identify learning needs and objectives.
• Design and develop comprehensive learning curricula that address organizational goals and employee skill development.
• Incorporate various instructional strategies, multimedia, and technology to create engaging and effective learning experiences.

Learning Program Management

• Oversee the planning, scheduling, and execution of learning programs.
• Monitor the implementation of learning initiatives to ensure they meet quality standards and objectives.
• Evaluate and select appropriate learning platforms and technologies.

Needs Analysis

• Conduct regular needs assessments to identify gaps in skills and knowledge.
• Analyze feedback and performance data to continuously improve learning programs.

Collaboration and Stakeholder Management

• Work closely with HR, department heads, and other stakeholders to understand organizational needs and priorities.
• Collaborate with external vendors, trainers, and consultants to enhance learning opportunities.

Technology Integration

• Stay tech-savvy and ride the trends in the fast-paced world of learning and development.
• Incorporate game-changing technologies, including Learning Management Systems (LMS) and innovative e-learning tools, to amplify and refine the learning journey.

Evaluation and Measurement

• Establish metrics and key performance indicators (KPIs) to assess the effectiveness of learning programs.
• Conduct regular evaluations to measure learner satisfaction and program impact.

Adaptability and Innovation

• Keep abreast of industry best practices and innovative approaches to learning and development.
• Continuously update learning programs to incorporate new methodologies and technologies.

Communication and Training Delivery

• Lead engaging training sessions or workshops as required.
• Establish clear communication with learners, offering guidance, continuous support, and information on available learning opportunities.

CENTRAL EXPERTISE

• Bachelor\'s degree in related field, Instructional Design, Human Resources, Education (Master\'s degree is a plus).
• Proven experience in instructional design, curriculum development, and learning program management.
• Hospitality industry background is highly desirable.
• Strong project management skills.
• Familiarity with various learning technologies and tools.
• Excellent communication and interpersonal skills.
• Strong collaboration skills while also excelling in independent work settings
• Ability to lead and inspire
• Willingness to adapt to evolving trends.
• Forward-thinking approach
• Efficiently managing time and
• Maintain a positive and enthusiastic demeanor
• Focus on achieving measurable results and outcomes

Please note that only shortlisted candidates will be contacted for further consideration.

ARK People Solutions