Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physicians and services availability.
Call patients to remind them of upcoming appointments.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal information.
Ensures availability of treatment information by filing and retrieving patient records.
Provide patients with support and guidance as needed.
Protects patients' rights by maintaining confidentiality of personal information.
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Answers clients non-insurance inquiries, as needed, or directs the inquiry to the person best able to answer.
Maintains a neat and tidy reception area, replacing magazines as received,clearing up any clutter on an ongoing basis, and maintains a professional,
comfortable general office atmosphere.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Registers all patient required details in the health book.