Job Description

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Decouvrez votre prochaine opportunite au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunites innovantes, decouvrez notre culture enrichissante et travaillez avec des equipes talentueuses qui vous poussent a vous developper chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnees dotees d'une combinaison unique de competences. Si vous avez les qualites, de la motivation, de l'autonomie ou le leadership pour diriger des equipes, il existe des postes adaptes a vos aspirations et a vos competences d'aujourd'hui et de demain.

Fiche de poste :

Key Responsibilities

On-Road Operations (Primary)

Complete assigned delivery and pickup routes in line with express service commitments. Provide on-road support to drivers for routing issues, delivery exceptions, and service escalations. Support route recovery during delays, high volumes, or driver absenteeism. Ensure accurate scanning, shipment handling, and proof of delivery compliance. Act as first escalation point for on-road operational issues.

Driver Support & Compliance

Coach and guide drivers on safe driving, route discipline, and service standards. Reinforce compliance with uniform, vehicle condition, and professional conduct requirements. Monitor and report attendance issues, safety incidents, and operational risks.

Customer Interaction (On-Road)

Support resolution of delivery issues with customers during route execution. Handle sensitive or high-value deliveries as required.

Morning In-Building Support (Limited)

Provide brief morning support when required, limited to: Dispatch readiness checks Urgent route or address clarifications No routine warehouse, sorting, or administrative responsibilities.

Experience & Requirements

Valid vehicle driving license, manual. Proven experience in express courier or last-mile delivery operations. Strong route knowledge and decision-making ability. High safety awareness and customer service focus.

Performance Measures

On-time delivery and pickup performance Safety and compliance adherence Effective on-road driver support Service recovery success rate

Responsibilities:

Learns and properly executes UPS safe driving methods.

Qualifications

:


Ability to lift up to 70 lbs./32 kgs.


Complies with UPS appearance guidelines Excellent customer contact and driving skills


Meets local age and operations requirements to operate a vehicle Availability to work 6 days per week

Type de contrat:

en CDIChez UPS, egalite des chances, traitement equitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attaches.