Sutherland is seeking an attentive and goal-oriented person to join us as a Trainer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Trainers in this role get to:
Empower the workforce: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge.
Keep management updated: Relay important information in the form of timely and accurate reports.
Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Set the path to success: Oversee new hire, progression, and enhancement training; provide feedback and implement appropriate solutions.
Impact the bottom line: Coach and give feedback to trainees to help them fulfill performance metrics.
Qualifications:
Our most successful candidates will have:
Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
The ability to be pro-active in developing trust and professional report with employees and team members; work as a team-player
Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
The ability to be strategic in developing solutions and process improvements
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