Lead Administrator

Abu Dhabi, United Arab Emirates

Job Description

Overview:
Role Purpose
The purpose of this role is to provide significant technicalexpertise in architecture planning and design of the concerned tower(platform, database, middleware, backup etc) as well as managing itsday-to-day operations Do
  • Provide adequate support in architecture planning, migration& installation for new projects in own tower (platform/dbase/middleware/ backup)
    • Lead the structural/ architectural design of a platform/middleware/ database/ back up etc. according to various systemrequirements to ensure a highly scalable and extensiblesolution
    • Conduct technology capacity planning by reviewing the currentand future requirements
    • Utilize and leverage the new features of all underlyingtechnologies to ensure smooth functioning of the installed databases andapplications/ platforms, as applicable
    • Strategize & implement disaster recovery plans and createand implement backup and recovery plans
  • Manage the day-to-day operations of the tower
    • Manage day-to-day operations by troubleshooting any issues,conducting root cause analysis (RCA) and developing fixes to avoidsimilar issues.
    • Plan for and manage upgradations, migration, maintenance,backup, installation and configuration functions for own tower
    • Review the technical performance of own tower and deploy ways toimprove efficiency, fine tune performance and reduce performancechallenges
    • Develop shift roster for the team to ensure no disruption in thetower
    • Create and update SOPs, Data Responsibility Matrices, operationsmanuals, daily test plans, data architecture guidance etc.
    • Provide weekly status reports to the client leadership team,internal stakeholders on database activities w.r.t. progress, updates,status, and next steps
    • Leverage technology to develop Service Improvement Plan (SIP)through automation and other initiatives for higher efficiency andeffectiveness

  • Team Management
    • Resourcing
      • Forecast talent requirements as per the current and future businessneeds
      • Hire adequate and right resources for the team
  • Train direct reportees to make right recruitment and selectiondecisions
  • Talent Management
    • Ensure 100% compliance to Wipro\xe2\x80\x99s standards of adequateonboarding and training for team members to enhance capability &effectiveness
    • Build an internal talent pool of HiPos and ensure their careerprogression within the organization
  • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviewsand appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are wellunderstood and that the team is taking the opportunities presented bysuch programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to buildengagement within the team
  • Proactively challenge the team with larger and enriching projects/initiatives for the organization or team
  • Exercise employee recognition and appreciation

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Job Detail

  • Job Id
    JD1558134
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned