DESCRIPTION

At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you\'d like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a self-starter to join our Emerging Countries Customer Fulfillment (ECCF) GOLD Team as a L&D Business Partner, supporting the Middle East North Africa (MENA) region. We are transforming the way we do development. We are customer-obsessed and innovative in our efforts to increase leadership capability. This means we build our own highly customized and targeted solutions that directly serve the business. We work backward from business development needs through deep dives and critical analysis of our talent movements. The L&D Business Partner will support development of T1 - T3 MENA leaders across Egypt, Saudi Arabia, and the United Arab Emirates - from first-time leaders to leaders of leaders. The successful candidate has a passion for collaborating with business leaders to deliver impactful solutions. The L&D Business Partner will be skilled in driving business transformations, is strong in influencing, communication and facilitation and builds strong relationships with leaders. We need a creative leader who has a hands-on approach, a strong knowledge of Operations, adult learning theory and a scientific and data-driven approach to solution development. Amazon fulfillment centers, sort centers, and delivery stations encompass a dynamic and challenging environment. You will be very close to the action and spend time on the warehouse floor with the teams who make our fulfillment operations great. Developing our people is at the heart of what we do. This role will be based in Dubai, UAE.

Key job responsibilities
\xc2\xb7 Build strong partnerships with business leaders (e.g. Site Leaders, Operations Managers, Area Managers, Field Learning Team) to understand their learning needs and ensure targeted solution development. Dive in to quickly learn about learners\' goals and challenges, their work environment, how they walk (fast) and how they talk (straightforward).
\xc2\xb7 Own the end-to-end development and execution of learning interventions across multiple business lines/regions.
\xc2\xb7 Leverage science and data driven approaches to design and deploy learning and performance solutions. Use rapid design and distribution methods (virtual, classroom, blended and multi-media) that best suit business needs and which tangibly and positively impact performance. \xc2\xb7 Manage, interpret and analyze business data to report conclusions and make recommendations based on findings.
\xc2\xb7 Produce written reports to communicate and gain support for solutions, measurement and evaluation plans. \xc2\xb7 Select, design and deploy appropriate mechanisms to measure learning impact. A day in the life No two days are ever the same in this team, as you\'ll be leading various programs and projects, and engaging with key stakeholders throughout the network in MENA. This team is incredibly collaborative, fun, and focused on doing great work while learning and growing!

We are open to hiring candidates to work out of one of the following locations:

Dubai, ARE

BASIC QUALIFICATIONS

\xc2\xb7 A Bachelor\'s degree in Learning & Development, Education, Psychology, Sociology, HR, Management, or another relevant field
\xc2\xb7 Aptitude for learning and leveraging science and technology for both solution design and data analysis
\xc2\xb7 Ability to actively use metrics, and training data to track and manage impact of training efforts
\xc2\xb7 Management skills: organization, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
\xc2\xb7 Superior communication and influence skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences across levels
\xc2\xb7 A strong focus on internal customers\' needs and satisfaction, with an emphasis on demonstrating return on investment
\xc2\xb7 Innovative and proactive problem-solving skills with the ability to use judgment in complex and ambiguous situations

PREFERRED QUALIFICATIONS

\xc2\xb7 Experience in Operations
\xc2\xb7 Superior communication and influence skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences across levels

Amazon