Job Description

Find Your Shangri-La in Shangri-La
Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai's glittering skyline, every visit becomes an unforgettable experience.
About the Role
As a Laundry Supervisor, you will manage all day-to-day laundry operations, including processing linens, maintaining equipment, and monitoring inventory levels. Additionally, you will implement quality control measures and resolve service concerns to improve efficiency while collaborating with other departments.
Key Responsibilities

• Supervise and train laundry staff, ensuring productivity, proper procedures, and compliance with health and safety standards.
• Manage day-to-day laundry operations, including processing, distribution of linens, and equipment maintenance.
• Implement quality control measures and address guest concerns related to laundry services.
• Monitor inventory and place orders for cleaning supplies and linens as needed.
• Develop strategies to improve efficiency and reduce costs while collaborating with other departments to meet linen and uniform needs.

About You

• Proven experience as a Laundry Supervisor or in a similar role a 5* Luxury hotel.
• Strong leadership and team management skills.
• Excellent communication abilities, both verbal and written.
• In-depth knowledge of laundry operations, equipment, and best practices.
• Proficiency in inventory management processes.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Skills Required