Job Description

Position: Account Manager
Location: Onsite, Dubai, UAE
Employment type: Full-time
Remuneration: Base salary + bonuses
DUTIES AND RESPONSIBILITIES:

• Serve as the main point of contact for assigned clients.
• Build and maintain long-term client relationships to ensure satisfaction and retention.
• Support onboarding processes and guide clients through integrations, launches, or implementations.
• Collaborate with internal teams to deliver timely solutions that address client needs.
• Share and communicate relevant updates, offers, or promotions with clients.
• Identify opportunities to expand client engagement through upselling or cross-selling.
• Provide regular performance updates, reports, and insights to clients and management.
• Stay informed about industry trends and market developments to advise clients proactively.
• Address and resolve client issues promptly to maintain high service standards.
• Represent the company at industry events and client meetings when needed.

REQUIREMENTS:

• Native/fluent in Korean (C1), both oral and written. Fluent in English (B2)
• Essential to have 12 years of experience in Account Management within iGaming industry.
• Demonstrated ability to build strong client relationships and contribute to account growth.
• Excellent interpersonal, communication, and negotiation skills.
• Strong commercial awareness with good analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite; familiarity with CRM or project management tools is a plus.
• Proactive, adaptable, and professional work approach.
• Willingness to travel for client meetings or industry events.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career full potential
• Paid training
• Performance bonuses
• Private health insurance

Skills Required