Job Description

Job Category: Hotel-Operations
:
InterContinental Residences Dubai Business Bay is seeking a skilled and detail-oriented Kitchen & Laundry Technician to support the Engineering team in maintaining the highest standards of operational efficiency, safety, and luxury service delivery.
This role is critical in ensuring the reliable operation, preventive maintenance, and timely repair of all kitchen and laundry equipment, supporting seamless culinary and housekeeping operations while meeting IHG brand standards, Forbes luxury expectations, and local authority compliance.
Located in the heart of Dubai's Business Bay, the property features 176 luxury serviced residences. The Kitchen & Laundry Technician plays a key role in protecting asset integrity, minimizing downtime, and ensuring a safe and hygienic environment for guests and colleagues.
Your Day-to-Day
Every day is different, but you'll mostly be:
Kitchen Equipment Maintenance
Carry out preventive and corrective maintenance of kitchen equipment including ovens, ranges, grills, fryers, steamers, dishwashers, and refrigeration support systems
Diagnose and repair electrical, mechanical, and gas-related faults in kitchen equipment
Ensure equipment operates safely, efficiently, and in compliance with manufacturer specifications
Respond promptly to breakdowns to minimize operational disruption
Laundry Equipment Maintenance
Maintain, service, and repair commercial laundry equipment including washers, dryers, extractors, presses, and ironing machines
Monitor machine performance and conduct adjustments to optimize efficiency and lifespan
Ensure proper calibration and safe operation of laundry machinery
Preventive Maintenance & Asset Care
Execute planned preventive maintenance (PPM) schedules in line with IHG engineering standards
Maintain accurate maintenance records, service logs, and equipment histories
Recommend repairs, replacements, and upgrades to improve reliability and efficiency
Safety, Compliance & Hygiene
Ensure strict adherence to health, safety, fire, and hygiene regulations
Comply with local authority requirements, including Dubai Municipality and Civil Defense standards
Follow lockout/tagout procedures and safe working practices at all times
Support HACCP compliance in kitchen operations
Guest & Operational Support
Work closely with Culinary, Stewarding, and Housekeeping teams to support smooth daily operations
Carry out repairs with minimal disruption, maintaining professionalism and cleanliness in guest and operational areas
Communicate equipment status, downtime, and repair timelines clearly to department heads
Teamwork & Continuous Improvement
Support other Engineering trades as required during peak periods or emergencies
Assist with inspections, audits, and technical evaluations
Participate in training, toolbox talks, and skills development programs
What We Need from You
Qualifications & Experience
Proven experience as a Kitchen & Laundry Technician or Hotel Engineering Technician, preferably in a luxury hotel or serviced residence
Strong technical knowledge of commercial kitchen and laundry equipment
Working knowledge of electrical, mechanical, and gas systems
Experience with preventive maintenance programs and fault diagnosis
Technical Skills
Ability to read technical manuals, schematics, and wiring diagrams
Skilled in troubleshooting and hands-on repairs
Basic understanding of BMS, safety interlocks, and control panels is an advantage
Education & Certification
Technical diploma or ITI certificate in Electrical, Mechanical, HVAC, or Hotel Engineering (preferred)
Trade certification in kitchen or laundry equipment maintenance is an advantage
Personal Attributes
Strong problem-solving and analytical skills
Reliable, organized, and detail-oriented
Ability to work under pressure and respond to emergencies
Good communication and teamwork skills
Flexible to work shifts, weekends, and public holidays
What You Can Expect from Us
We give our people everything they need to succeed - from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We foster a culture of trust, support, and acceptance - always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.
We know that to work well, we need to feel well - both inside and outside of work. Through our myWellbeing framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.
So, join us and become part of our ever-growing global family.
Don't quite meet every single requirement but still believe you'd be a great fit for the role?
We'd love to hear from you! Click Apply and start your journey with us today.
About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team: As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Skills Required