Job Description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it's avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

The Kids Club Supervisor is responsible for leading, developing, and delivering innovative and engaging recreational programs for children, ensuring a safe, fun, and educational environment in line with the SO/ brand standards. This role oversees the daily operations of the Kids Club, manages a team of Kids Club Attendants, and works closely with other departments to create memorable experiences for our youngest guests and peace of mind for their families.

Key Responsibilities

Operations & Guest Experience

Supervise the day-to-day operations of the Kids Club, ensuring a welcoming, secure, and stimulating environment for children. Plan, organize, and implement age-appropriate activities, games, arts & crafts, and themed programs that reflect SO/ brand creativity and the All-Inclusive Collection concept. Ensure all activities promote learning, creativity, social interaction, and fun. Greet and interact with children and parents in a warm, professional, and approachable manner, providing personalized service.

Safety & Compliance

Ensure the highest level of safety and cleanliness in the Kids Club facilities in compliance with local regulations and brand standards. Enforce all health, safety, and security policies, including child check-in/out procedures. Conduct regular inspections of equipment, play areas, and toys to guarantee functionality and safety.

Team Leadership

Supervise, train, and motivate a team of Kids Club Attendants. Develop team schedules to ensure adequate staffing during operating hours. Coach and support staff in delivering consistent, high-quality experiences.

Administration & Reporting

Maintain accurate attendance records, incident reports, and parental consent forms. Manage the Kids Club inventory of supplies, toys, and equipment, ensuring proper storage and usage. Assist with budgeting and procurement for Kids Club operations.

Collaboration

Coordinate with Entertainment, Food & Beverage, Guest Relations, and Housekeeping teams to align Kids Club activities with the overall guest journey. Support special events and resort-wide family programs, including seasonal festivities, themed evenings, or outdoor recreational activities.

Qualifications

Previous experience in childcare, kids club, or recreation in a hospitality or resort environment; minimum 2-3 years in a supervisory role preferred. Diploma/degree in Early Childhood Education, Hospitality, Recreation, or related field is an advantage. Strong leadership and organizational skills with the ability to inspire and develop a team. Excellent interpersonal and communication skills; fluent in English (Arabic or other languages an asset). Energetic, creative, and enthusiastic personality with a genuine passion for working with children. Knowledge of child safety, first aid, and CPR certification (mandatory).

Additional Information

What awaits you...

The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. * A competitive package and plenty of development opportunities.