Job Description

Key Account Manager - Pharmacy and Specialty - GMG - Dubai, UAE
Position Overview
The Key Account Manager role at GMG in Dubai is responsible for managing and growing high-value client accounts within the pharmacy and specialty sectors. This position focuses on strengthening long-term client relationships, driving sales growth, managing inventory and receivables, and expanding brand presence across key channels that contribute significantly to company revenue in the UAE.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Account Management-Non-Commissioned
Salary: 10000-15000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Prepare and implement sales strategies to achieve assigned targets for self and team
• Expand brand presence within pharmacy and specialty sector accounts across the UAE
• Manage client receivables, stock coverage, and inventory levels across all assigned accounts
• Enhance secondary sales and sell-out by coordinating with operations teams and clients
• Develop and execute promotion strategies to improve stock rotation and minimize expiry and returns
• Act as a cross-channel liaison to align product, pricing, and selling strategies
• Lead strategic sales planning and deliver annual brand budgets within the UAE market
• Manage key commercial investments within pharmacy and specialty channels
• Drive new business development opportunities including B2B partnerships
• Lead structured product introduction and enhancement processes in coordination with sales, pre-sales, post-sales, legal, finance, and marketing teams
• Prepare sales budgets, forecasts, and projections based on market and account performance
• Track and analyze sales statistics, stock coverage, and account profitability
• Resolve client issues related to accounts, billing, stock, and service levels
• Supervise and guide team members managing client accounts, ensuring risk mitigation
• Serve as the primary point of contact between clients and internal teams
• Understand client requirements and customize commercial agreements to meet business needs
• Prepare and present monthly account performance reports, addressing challenges and underperforming accounts

Ideal Profile

• Proven experience in key account management within pharmacy, specialty, FMCG, or healthcare-related sectors
• Strong understanding of sales strategy, inventory management, and secondary sales execution
• Excellent customer expertise, interpersonal, and relationship management skills
• Demonstrated ability in negotiation, conflict resolution, and commercial decision-making
• Strategic mindset with leadership and team management capability
• Strong analytical skills with experience in sales reporting and forecasting
• Ability to identify and develop new business opportunities

Why Join Us

• Opportunity to manage high-impact accounts within one of GMG's most critical revenue sectors
• Exposure to leading international and home-grown brands in pharmacy and specialty channels
• Strategic role with ownership of sales planning, growth, and client success
• Long-term career growth within a diversified retail and well-being organization

About the Company
GMG is a global well-being company operating across sport, everyday goods, health and beauty, properties, and logistics sectors. Headquartered in Dubai and owned by the Baker family for over 45 years, GMG partners with some of the world's most respected brands while also developing strong home-grown concepts. With operations across the Middle East, North Africa, and Asia, GMG continues to grow by delivering value-driven retail and distribution solutions across multiple channels.
Job Title Key Account Manager - Pharmacy and Specialty - GMG - Dubai, UAE
Key Account Manager - Pharmacy and Specialty - GMG - Dubai, UAE
Position Overview
The Key Account Manager role at GMG in Dubai is responsible for managing and growing high-value client accounts within the pharmacy and specialty sectors. This position focuses on strengthening long-term client relationships, driving sales growth, managing inventory and receivables, and expanding brand presence across key channels that contribute significantly to company revenue in the UAE.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Account Management-Non-Commissioned
Salary: 10000-15000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Prepare and implement sales strategies to achieve assigned targets for self and team
• Expand brand presence within pharmacy and specialty sector accounts across the UAE
• Manage client receivables, stock coverage, and inventory levels across all assigned accounts
• Enhance secondary sales and sell-out by coordinating with operations teams and clients
• Develop and execute promotion strategies to improve stock rotation and minimize expiry and returns
• Act as a cross-channel liaison to align product, pricing, and selling strategies
• Lead strategic sales planning and deliver annual brand budgets within the UAE market
• Manage key commercial investments within pharmacy and specialty channels
• Drive new business development opportunities including B2B partnerships
• Lead structured product introduction and enhancement processes in coordination with sales, pre-sales, post-sales, legal, finance, and marketing teams
• Prepare sales budgets, forecasts, and projections based on market and account performance
• Track and analyze sales statistics, stock coverage, and account profitability
• Resolve client issues related to accounts, billing, stock, and service levels
• Supervise and guide team members managing client accounts, ensuring risk mitigation
• Serve as the primary point of contact between clients and internal teams
• Understand client requirements and customize commercial agreements to meet business needs
• Prepare and present monthly account performance reports, addressing challenges and underperforming accounts

Ideal Profile

• Proven experience in key account management within pharmacy, specialty, FMCG, or healthcare-related sectors
• Strong understanding of sales strategy, inventory management, and secondary sales execution
• Excellent customer expertise, interpersonal, and relationship management skills
• Demonstrated ability in negotiation, conflict resolution, and commercial decision-making
• Strategic mindset with leadership and team management capability
• Strong analytical skills with experience in sales reporting and forecasting
• Ability to identify and develop new business opportunities

Why Join Us

• Opportunity to manage high-impact accounts within one of GMG's most critical revenue sectors
• Exposure to leading international and home-grown brands in pharmacy and specialty channels
• Strategic role with ownership of sales planning, growth, and client success
• Long-term career growth within a diversified retail and well-being organization

About the Company
GMG is a global well-being company operating across sport, everyday goods, health and beauty, properties, and logistics sectors. Headquartered in Dubai and owned by the Baker family for over 45 years, GMG partners with some of the world's most respected brands while also developing strong home-grown concepts. With operations across the Middle East, North Africa, and Asia, GMG continues to grow by delivering value-driven retail and distribution solutions across multiple channels.
Post Details
Job Start Date
Salary from 10000.00
Salary to 15000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required