Katsuya Waiter / Waitress

Dubai, United Arab Emirates

Job Description

This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it\xe2\x80\x99s a state of mind.

THE HYDE DUBAI

Hyde Hotels, Resorts & Residences, part of the world-leading Accor group, is the first Hyde hotel outside of the United States, Hyde Dubai Business Bay, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade.

The 276-rooms, all with balconies, is a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa \xe2\x80\x93 the tallest building in the world.

Hyde Hotel Dubai features three incredible culinary experiences including the Mediterranean concept, Cleo Mediterr\xc3\xa1neo, contemporary Japanese from Katsuya, hand-crafted burgers from Hudson Tavern. Also on the property is The Perq, a coffee concept, a lobby lounge, and Hyde pool & lounge as well as a spa, male/female salon, fitness center, a swimming pool and retail area. The hotel\xe2\x80\x99s public areas, guestrooms and Cleo are designed by Ciarmoli Queda Studio. Katsuya, Hudson Tavern and Hyde pool and lounge are designed by Tristan Plessis Studio.

The Position

To provide prompt and courteous F&B service to the Hotel\xe2\x80\x99s guests.

KEY ROLES & RESPONSIBILITIES

Read daily events, to acknowledge any VIP\xe2\x80\x99s arrivals.

Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked

Present children\'s menus when appropriate, and describe specials and alternative cuisine

Serve and clear food and beverage items in an unobtrusive and professional manner

Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures

Carry trays, bus and reset tables with linen, china, glass and silver

Ascertain guests\xe2\x80\x99 satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved

Follow cash and credit card procedures according to the guidelines of the accounting department

Maintain a clean, neat and orderly restaurant throughout service

Polish silver, refill salt, pepper and sugar, creamers, etc

Ensure that work station is stocked with appropriate condiments at all times

Report any guest comments regarding food and beverage to manager

Conscientious handling and maintenance of operating equipment

Learn and adhere to safety, sanitation and hygiene policies

Maintain good working relationships with colleagues, and all other departments

Maintain complete knowledge of all F&B services, outlets and hotel services/features

Perform opening/closing side duties as assigned and set all tables according to standards

Report to manager any kinds of deviation from set standard and procedures

Ensure that all service and storage areas are kept safe and clean

Help minimize waste, neglect, breakages and mishandling of supplies and equipment

Carry out light cleaning and maintenance of the outlet

Assist other Food & Beverage Outlets in their operations during peak hours if needed

PERSONAL ATTRIBUTES

Average reading, writing and oral proficiency in the English language

Must be well presented and professionally groomed at all times

Able to account and handle cash effectively and efficiently

Good communication and customer contact skills; good problem resolution skills

Basic F&B product knowledge

Team player with strong interpersonal skills and attention to detail

QUALIFICATIONS

Secondary education

EXPERIENCE

Minimum 1-year food and beverage serving experience

Previous public contact and/or cashiering experience

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor

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Job Detail

  • Job Id
    JD1543903
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned