Job Description

At Electra we need talented people that will share our strategy to be the obvious contracting partner for local & international players who wish to set up an event within the GCC.

Overview

The Junior IT System Engineer will support daily IT operations, system administration, and basic AI-assisted tasks. The role involves managing users, systems, networks, security tools, and remote support while ensuring smooth IT service delivery.

Key Responsibilities

System & User Management

Manage

Active Directory

: user creation, modifications, password resets. Handle

folder creation

, permissions, and shared folder management. Perform

Windows OS administration

and basic troubleshooting.

Networking & Connectivity

Troubleshoot

LAN/WAN

issues. Configure and support

VPN access

. Install and manage

network printers

.

Security & Applications

Support

Sophos endpoint security

. Work with

Barracuda email security

for filtering and quarantine checks. Install and troubleshoot software and business applications.

Office 365 Administration

Assist with

Teams, Outlook, SharePoint, and OneDrive

. Basic license assignment and user access management.

Remote Support

Provide assistance via

Anydesk, TeamViewer, UltraViewer

, etc. Handle support tickets and resolve user issues efficiently.

Basic AI Support

Use AI tools to create documentation, automate simple tasks, and help users with basic AI usage.

Qualifications

1-2 years of IT support experience. Knowledge of Windows OS, AD, networking basics, VPN, and O365. Familiarity with Antivirus and Security systems, Basic AI tools Good communication & problem-solving skills.

General Obligations towards Health, Safety and Environment

You will correctly use machinery, appliances, tools, transport, and all equipment issued by the company.

You will correctly use personal protective equipment supplied by the company.

You will not remove any safety devices for any machinery or installations.

* You will perform all tasks set forth by safety and environmental regulations and thus cooperate with Electra to ensure a working environment and condition that do not pose any risks in terms of health, safety and environment to others.