The purpose of this position is to provide assistance to Audit Officer and Senior Audit Officer in setting up policies and drawing out different responsibilities of the Revenue Audit & Cash Management section of Dubai Metro & Tram.

MAIN RESPONSIBILITIES

• Perform and carry out other duties as instructed / directed by the Audit Officers and Senior Audit Officer.
• Ensure compliance of work instructions (Audit on Stations) while carrying out audits. Further they are responsible to ensure that all the revenue operational work instructions have been complied with throughout the year at stations on consistent basis.
• Responsible of daily checking and reviewing of Station Agent Shift form/Cash Collection form/Station Day End Revenue Report/Manual Refund Form/Cash Float Form and Surplus/ Loss form at stations in order to avoid any discrepancies or shortages of cash/inventory.
• Ensure Station Agent shift form have all the valid supporting attached. Report any fake supporting or abnormality instantly to the senior audit officer for prompt action.
• Prepare and Submit Agent Wise Shift Reconciliation for all operators to Senior audit Officers. This includes comparison of Level 1 with Level 3 AFC System Reports.
• Visit Ticket Office/Revenue and Safe Deposit Room as per Audit Plan.
• During visits to Ticket Office and RSD have to identify and investigate any fraudulent/suspicious activities at stations.
• Comply with the surplus and loss procedure and submit all the required documents after due verification to senior Audit Officers on a timely basis. Verification process will include comparison of sales, collection, manual refunds and credit card with system generated data.
• Responsible for Collecting and Delivering Fine Receipt Books, tested and rejected tickets and cards from station to the Depot.
• Provide assistance in stock management; by doing internal movement of stock as and when required.
• Responsible for arranging and keeping records of all revenue forms/reports chronologically for Audit Purpose in the depot.
• Update S/ Audit Officers regarding any critical issues on stations in monthly meetings through formal presentations which include statistical analysis, graphs and tables.
• Perform monthly cash float and stock verification at station level to ensure the completeness of cash and stock.
• Assist Audit Activity on other projects on as and when required.

Knowledge Requirment

• Basic understanding of station operations and associated activities

Key Skilles

• A mature, proactive and responsible approach to work
• Ability to liaise in a professional and persuasive manner with staff
• Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.
• Good literacy and numeracy skills required for the role.
• Ability to understand and possess good IT skills i.e. MS Office
• Ability to work in an efficient and flexible manner.

EXPERIENCES

• Minimum of 2 year, preferably 1 years of work experience in the related field.

EDUCATIONNAL QUALIFCATIONS

• Ideally a degree holder in Accounts/Finance/Commerce.

Keolis