to join our team in Dubai. This role is ideal for someone with a strong background in the retail jewellery industry and gemology, particularly in
diamond grading
. The instructor will be responsible for delivering structured training programs to enhance the knowledge and skills of retail staff, with a focus on gemstones, product understanding, and luxury service standards.
Key Responsibilities:
Design and deliver jewellery education programs, including
Train retail staff on gemstone identification, certification, and product knowledge
Educate teams on luxury customer service techniques and brand positioning
Create and maintain training materials, manuals, and visual aids
Assess learning effectiveness through feedback and performance evaluation
Stay current with gemological trends, certifications, and retail innovations
Travel to stores or events as required to conduct training sessions
Support onboarding and development of new sales staff
Requirements:
Minimum
3 years of experience
in the
retail jewellery industry
(preferably with
international brands
)
Strong knowledge and hands-on experience in
diamond grading and evaluation
Graduate Gemologist (GG)
certification preferred; other
gemology certifications/courses
accepted
Bachelor's degree
in a
science-related discipline
Fluent in Arabic and English
(spoken and written)
Confident public speaker with excellent communication and presentation skills
Ability and willingness to
travel
for training and educational events
Currently
based in Dubai
Job Type: Full-time
Pay: AED5,000.00 - AED10,000.00 per month
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