• Develops PMO Transformation Management project plans, work scope, resource estimates, timescales, dependencies, manpower and training schedules, working to agreed BSF standards, in order to ensure clarity and control of project activities
• Identifies and documents business requirements to ensure that project deliverables meet the needs and requirements of the business and are in line with Bank standards, established policies and quality standards
• Defines, develops and documents processes, policies and procedures for the different areas of PMO Management to ensure that work is done according to set standards and quality control measures
• Manages projects throughout the project life cycle, monitoring, controlling and reporting progress against plan, taking corrective action where necessary in order to ensure projects are implemented on time and within budget
• Ensures the effective implementation of Project plans through leadership of the team setting objectives, managing performance and developing and motivating staff in order to ensure projects are completed to the highest standards
• Coordinates and ensures smooth and effective relationship with other Risk Management functional areas to ensure optimal use of knowledge and resources in delivering required support and service to the business
• Participates in management meetings and contributes to the formulation of plans for future PMO Management products and services that support the achievement of business objectives
• Negotiates project contracts, liaises on project activities with external vendors, consultants and contractors as necessary and follows the vendor selection process in order to ensure the bank obtains high quality and cost-effective services
• Communicates effectively at both business and technical levels across the relevant areas within the Bank in order to ensure clear definition of project requirements, activities, progress and deliverables
• Ownership of projects from the initiation stage up to the UAT (User Acceptance Test) and sign-off
• Coordinates the implementation and updates of Business Continuity Plans and stress testing with scheduled rehearsals

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