Install and configure new hardware, software, and network components for end-users or entire systems.
Troubleshooting:
Diagnose and resolve hardware, software, and network problems for individuals or the organization.
System maintenance:
Perform routine maintenance, such as running software updates, managing antivirus software, and ensuring data backups are operational.
User support:
Assist users with their technical issues, which can involve providing on-site or remote support, explaining how to use software, and setting up new user accounts.
Hardware management:
Repair or replace damaged hardware and assist with purchasing new equipment.
Essential skills and qualifications
Technical knowledge:
Strong knowledge of various operating systems, computer hardware, and network infrastructure.
Problem-solving:
Excellent analytical and problem-solving skills to diagnose and fix issues efficiently.
Customer service:
A commitment to providing exceptional customer service and strong communication skills to understand and explain issues to users.
Documentation:
Ability to maintain accurate records of service requests, issues, and their resolutions.
Testing:
Experience in testing and evaluating new technology and software before they are deployed.
MS excel, MS word proficient is advantage
Send CV info@riodubai.com
Job Types: Contract, Internship
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