It Support Executive((female Candidate Preferred – Spouse Visa)
Al Qusais, DU, AE, United Arab Emirates
Job Description
About the Role:
VAS Technologies is seeking a dynamic and customer-focused
IT Support Executive
to join our team in Dubai. The ideal candidate will be able to handle IT support tasks independently, communicate effectively with customers, and assist in preparing techno-commercial proposals.Key Responsibilities:
Provide technical support for
Windows systems and Microsoft applications
(Outlook, Office 365, Teams, etc.)Independently handle customer complaints
related to IT systems and ensure timely resolution Respond to and manage customer technical queries via phone, email, and remote tools Troubleshoot and resolve hardware and software issues efficientlyPrepare techno-commercial proposals
in coordination with the sales and technical teams Log, track, and follow up on support tickets to ensure customer satisfaction Assist in routine IT operations, including updates and configuration supportRequirements:
Bachelor's degree or diploma in IT / Computer Science (preferred) 1-3 years of experience in IT support or a similar role Proficient in
Windows OS and Microsoft 365 products
Strongwritten and oral communication skills in English
Good understanding of basic networking and IT systemsFemale candidates on Spouse Visa
will be given preference Ability to work independently and handle customer interactions professionallyWhy Join Us:
Professional and supportive work environment Opportunity to grow within a leading technology solutions provider Exposure to diverse IT systems and customer environments
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
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Job Detail
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Job IdJD2076678
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl Qusais, DU, AE, United Arab Emirates
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EducationNot mentioned