Job Title Support Executive
Description
We are looking of IT Support Executive!! Metropolitan Capital Real Estate is considered one of the best Real Estate agencies in Abu Dhabi and awarded as TOP 10 Great Place to Work in UAE. It is an accredited broker for all licensed developers in Dubai, Abu Dhabi and Sharjah. The company has multiple rewards for the best sales from the biggest UAE real estate developers, such as EMAAR, Dubai Properties, MERAAS, DAMAC and ALDAR. Main Responsibilities: Diagnose and troubleshoot technical issues, including account set up and network configuration, maintaining network and servers support (Configurations, Firewalls and other security related issues) Troubleshoot with flexibility and success across varying technology platforms such as PC, MAC, IOS, Android etc. Support in Biometric door access device Routine support on teaching and learning technology such as support for learning management systems Receives IT support requests, diagnose the problems and works on solution to ensure smooth operations Good understanding of computer system, mobile devices, and other tech products Familiarity with remote desktop applications and help desk software Ability to provide step-by-step technical help, both written and verbal Minimum Requirements:
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