It Support Engineer

Abu Dhabi, United Arab Emirates

Job Description

One of our clients in Abu Dhabi is looking for IT Support Engineer.
Key Responsibilities:
Provide technical support for all IT-related systems and infrastructure both at office and offshore.

  • Install, configure, and maintain computer systems, hardware, software, and network devices on vessels and at corporate offices.
  • Manage centralized file and application services, including Servers, SAN/NAS, and workstation-level resources on vessels.
  • Configure, monitor, and maintain network architectures, including LAN/WAN, Wi-Fi systems, and network security protocols.
  • Hands-on experience with network infrastructure, routing/switching, firewalls, and Wi-Fi deployment
  • Administer and support VSAT/FBB satellite communication systems to ensure reliable offshore connectivity.
  • Manage servers, email systems, and cloud services such as Microsoft Azure and Office 365.
  • Possess strong knowledge of satellite communications (GEO/MEO/LEO) and VSAT/FBB technologies.
  • Administer IP telephony systems, such as Avaya or similar platforms.
  • Maintain and update hardware inventory and associated maintenance records.
  • Troubleshoot and resolve technical issues promptly to minimize downtime and ensure high availability.
  • Collaborate with onshore IT teams to ensure integration and standardization of systems.
  • Ensure all systems comply with internal IT policies and external regulatory requirements.
  • Participate in after-hours and emergency support on a rotational or as-needed basis.
  • Excellent troubleshooting, diagnostic, and problem-solving skills.
  • Ability to work independently in a fast-paced, 24/7 marine environment.
  • Strong verbal and written communication skills.
  • Willingness to travel offshore and support marine operations as required.

Skills Required

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Job Detail

  • Job Id
    JD2050283
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned