Job Description

One of our clients in Abu Dhabi is looking for IT Support Engineer.
Key Responsibilities:
Provide technical support for all IT-related systems and infrastructure both at office and offshore.

• Install, configure, and maintain computer systems, hardware, software, and network devices on vessels and at corporate offices.

• Manage centralized file and application services, including Servers, SAN/NAS, and workstation-level resources on vessels.

• Configure, monitor, and maintain network architectures, including LAN/WAN, Wi-Fi systems, and network security protocols.

• Hands-on experience with network infrastructure, routing/switching, firewalls, and Wi-Fi deployment

• Administer and support VSAT/FBB satellite communication systems to ensure reliable offshore connectivity.

• Manage servers, email systems, and cloud services such as Microsoft Azure and Office 365.

• Possess strong knowledge of satellite communications (GEO/MEO/LEO) and VSAT/FBB technologies.

• Administer IP telephony systems, such as Avaya or similar platforms.

• Maintain and update hardware inventory and associated maintenance records.

• Troubleshoot and resolve technical issues promptly to minimize downtime and ensure high availability.

• Collaborate with onshore IT teams to ensure integration and standardization of systems.

• Ensure all systems comply with internal IT policies and external regulatory requirements.

• Participate in after-hours and emergency support on a rotational or as-needed basis.

• Excellent troubleshooting, diagnostic, and problem-solving skills.

• Ability to work independently in a fast-paced, 24/7 marine environment.

• Strong verbal and written communication skills.

• Willingness to travel offshore and support marine operations as required.

Skills Required