Job Summary: Provide first level support for all hardware and software problems. Escalate and route complex or unsolved problems to second level support specialists. General Duties and Responsibilities: \xc2\xb7 Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required \xc2\xb7 Monitor the operation and security of all computer hardware and software to ensure a smooth operation \xc2\xb7 Maintain an accurate inventory for hardware and software to maintain an organized environment \xc2\xb7 Respond to enquiries from users and help those resolve their problems \xc2\xb7 Coordinate with the suppliers to solve complains and reports \xc2\xb7 Maintain all users\xe2\x80\x99 access request and authorizations as per the standard \xc2\xb7 Follow company policies related to security and operation of computer system to ensure business safety and integrity \xc2\xb7 Ensure that all end users are well trained in the different systems, so all the applications are utilized efficiently

• Operate in a safe and environmentally friendly way to protect guests\xe2\x80\x99 and employees\xe2\x80\x99 health and safety, as well as protect and conserve the environment.

\xc2\xb7 Comply with the hotel environmental, health and safety policies and procedures Additional to the above mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand. This document does not create an Employee contract. It is stressed that changes in business may require alterations to this job description. Job Types: Full-time, Permanent, Contract
Contract length: 24 months Pay: From AED3,000.00 per month Application Question(s):

• Are you available in United Arab Emirates for interview?
• Can you start immediately?
• Do you have 2 years\' experience in similar capacity in five starts resort?
• What is your nationality?
• What is your age?
• What languages do you speak in addition to English?
• What are your current benefits & salary?
• What is your current visa type and expiry date?

Application Deadline: 09/03/2024
Expected Start Date: 01/03/2024