Job Description

Job Summary
Techcarrot (leading IT Services provider in UAE), Dubai is seeking a results-driven Sales Professional (Hunters as well as Farmers) to join our sales team in Dubai.
The ideal candidate is someone who is

• Passionate about technology,
• Possess excellent communication skills, and
• Have a proven track record of driving sales in the IT industry.

Common Responsibilities:

• Develop and implement strategic sales plans to achieve company goals and targets.
• Conduct product presentations and demonstrations to showcase our range of IT services and solutions.
• Collaborate with technical teams to tailor solutions to meet client specifications and address their challenges.
• Prepare and deliver proposals, quotes, and contracts to clients, negotiating terms and closing sales deals.
• Keep abreast of industry trends, competitors, and market developments to identify potential opportunities for growth.
• Meet and exceed sales targets and KPIs set by management.
• Provide regular reports on sales activities, pipeline, and forecasts to management.
• Represent the company at industry events, trade shows, and conferences to promote our services and expand our network.

Responsibilities - Farmers

• Serve as the primary point of contact for assigned clients, developing a deep understanding of their business goals, challenges, and requirements.
• Build and maintain strong relationships with them, ensuring the successful delivery of our IT solutions and services

Build and nurture strong relationships with key stakeholders within client organizations, including C-level executives, department heads, and project managers. * Collaborate with internal teams, including sales, delivery, and technical support, to ensure alignment with client needs and expectations.

• Act as a trusted advisor to clients, providing strategic guidance and insights on how our IT solutions can address their business needs and drive value.
• Lead the development and execution of account plans, outlining strategies for client engagement, growth, and retention.
• Drive the sales process for upsell and cross-sell opportunities, working closely with the sales team to identify and pursue additional revenue streams.
• Proactively identify risks and issues impacting client satisfaction or project delivery, and work with internal teams to address them in a timely manner.
• Monitor key performance metrics, such as client satisfaction scores, project timelines, and financial targets, and take proactive measures to ensure success.
• Prepare and deliver regular business reviews and status updates to clients, highlighting achievements, challenges, and recommendations for improvement.
• Stay abreast of industry trends, emerging technologies, and competitor activities to identify opportunities for innovation and differentiation.

Responsibilities - Hunters

• Proactively identify and target potential clients through market research, cold calling, networking, and other lead generation methods.
• Build and maintain a robust pipeline of qualified leads, tracking progress and managing opportunities through the sales cycle.
• Conduct thorough needs assessments and discovery meetings with prospective clients to understand their business challenges and IT requirements.
• Articulate the value proposition of our IT services and solutions, effectively differentiating us from competitors.
• Develop and deliver compelling sales presentations, proposals, and demonstrations tailored to the needs and priorities of each prospect.
• Collaborate with internal teams, including sales support, technical experts, and leadership, to develop customized solutions and pricing strategies.
• Negotiate contract terms and close deals with prospective clients, meeting or exceeding sales targets and quotas.
• Maintain up-to-date knowledge of industry trends, emerging technologies, and competitive landscape to identify new opportunities for business development.
• Provide regular reports and updates on sales activities, pipeline status, and forecasts to management.
• Represent the company at industry events, conferences, and networking functions to promote our brand and expand our market presence.

Requirements
Who is the Ideal Candidate

• Proven experience in client-facing roles, with a minimum of 5 years in account management, client services, or sales.
• Strong understanding of IT services and solutions, including software development, cloud computing, cybersecurity, and digital transformation.
• Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Demonstrated ability to build and maintain relationships with clients at all levels of an organization.
• Strategic thinker with the ability to identify opportunities for business growth and expansion within existing client accounts.
• Strong problem-solving and negotiation skills, with a focus on delivering win-win solutions for clients and the company.
• Highly organized and detail-oriented, with the ability to manage multiple client accounts and projects simultaneously.
• Proficiency in CRM software, project management tools, and Microsoft Office Suite.
• Willingness to travel to client sites as needed.
• Preferable experience in Telecom/ Banking / Insurance / Retail / Automotive / Freezones & Government sectors
• Passionate about technology and innovation.
• Sales experience in the UAE market is essential and Holding a valid driving license.
• Must have UAE driving License and should have own mode of transport.

Employment Type

• Full Time

Skills Required