About this opportunity!

We are now looking for a IT Managed Services Onboarding Coordinator with telecom managed services background and project management skills. Will be acting as point of contact for new applications and systems onboarding to the IT managed service scope which includes tracking and follow up with technical leads and SMEs to ensure onboarding checklist is being followed.

What you will do

The main responsibilities of Onboarding Coordinator would be :

• Identify the operations SPOCs and work closely with them on all onboarding related activities
• Participate in the design discussion and highlight gaps/issues
• Ensure smooth transition of new Solutions/ expansions/ Applications to production environment
• Ensure compliance and adherence to regulatory, statutory and governance requirements
• Ensure standards of services / SLA\'s are aligned with business objectives
• Documents the risks and snags for onboarding completion and coordinate with for timely closure of remediation plans
• Support in tracking of audits, the audit follow-up schedule, and centrally storing audit reports

You will bring

• Education: Graduate in Telecommunications / Computer Science OR similar
• Experience: 2+ Years of Experience in IT / Telecom Operations
• Excellent verbal and written English skills along with Project tracking and status reporting.
• Strong stakeholder management skills
• Self motivated for learning and innovation
• Able to balance the task planning along with hands-on work to ensure completing the assigned tasks as per schedule

Why join Ericsson?

At Ericsson, you\xc2\xb4ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what\xc2\xb4s possible. To build never seen before solutions to some of the world\'s toughest problems. You\xc2\xb4ll be challenged, but you won\'t be alone. You\xc2\xb4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, .

Primary country and city: United Arab Emirates (AE) || United Arab Emirates : Dubai : Dubai
Req ID: 721196

Be where it begins

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds \xe2\x80\x93 you will be redefining it at a company where you\xe2\x80\x99re empowered to lead and perform at your very best.

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

to find out more about our benefits.

Ericsson