It Manager Retail
Dubai, United Arab Emirates
Job Description
Position: IT Manager - Retail
Job Location: Dubai
Industry: Retail
Key Responsibilities
- Own and manage Retail ERP and POS systems including Microsoft Dynamics 365 Business Central and LS Retail
- Lead application strategy, enhancements, upgrades, and integrations
- Ensure smooth store operations across POS, inventory, pricing, promotions, and finance
- Manage CRM, clienteling, and SMS marketing platforms
- Drive AI and automation initiatives to improve efficiency and insights
- Own Power BI dashboards and reporting for sales, inventory, finance, and customer analytics
- Work closely with Infrastructure teams on store networks, connectivity, and system availability
- Manage vendors, partners, SLAs, and application budgets
- 15+ years of IT experience in Fashion / Apparel Retail
- Strong hands-on and leadership experience with:
- Microsoft Dynamics 365 Business Central
- LS Retail (POS & Retail Operations), CRM, Campaign Management, AI Automation, Power BI Reports,
- Good understanding of retail store infrastructure and networking (LAN/WAN, Wi-Fi, store connectivity)
- Experience supporting multi-store retail environments
- Strong stakeholder management and communication skills
Skills Required
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Job Detail
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Job IdJD2221272
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:DH 16,000-18,000 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned