Description

Hotel Brand: InterContinental
Location: United Arab Emirates, Fujairah

Hotel: Fujairah Resort (FJRAE), Al Aqah Beach, Dibba Road

Job number: 122713

As the world\'s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental\xc2\xae brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What\'s your passion? Whether you\'re into knitting, kite flying or karaoke, at IHG we\'re interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we\'re looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

As IT Manager, You will manage and support technology operations of the property. Implement property technology procedure and policies in compliance with the Global Technology Standard that are aligned with the property business need priorities.

Some of your main role responsibilities are:

• Initiate new technology planning, selection/specification process and implementation that would

enhance business needs productivity

• Perform an assessment of hotel needs, determine priorities, objectives, prepare ROI and create capital expenditure budget in accordance to the Global Technology Standards.
• Ensure that the technology investments are well spent by effective decision-making, successful implementation, arranging and overseeing installation, hands on involvement, as well as directing support and troubleshooting.
• To sustain excellent relationship with vendors and interact positively to ensure that they meet or exceed contractual commitment, obtain quality service, support and pricing of technology projects and procurement.
• Provide system training programs and manuals, arrange large group training sessions in coordination with the Training Manager in order to have productive operations of hotel systems.
• Provide support, respond to problems, keep colleagues informed with the status of issues, and ensure solutions are consistent with the business needs and IHG policies.
• Keep own self informed of new hotel technology accomplishment through online communication tools, demonstration and training.
• Consistently provide quick resolutions, identify, analyse, solve issues creatively, effectively and quickly in consistent with the IHG policies.
• Monitor hotel technology (computer and Network) operation proactively to ensure minimal interruptions.
• To develop and consistently enhancing best practice process in order to increase colleagues productivity and to provide seemly guest service
• Enforce IHG technology policies and standards.
• Ensure IT systems are compliant with IHG policies in support of local laws, regulations and industry requirements (e.g.PCIDSS, PII and Data Protection).
• Maintain an accurate asset management of hardware and software.
• Maintain an expert understanding of the property\'s business needs, methodologies, strategies and upcoming projects. Keeps current with property, competitor and like industry uses of technology.

Ideally, you\'ll have some or all of the following competencies and experience we\'re looking for:

• A Bachelor\'s Degree in Computer Sciences from a reputed institution
• 3 to 5 years experience in a leadership role at a full service five star hotel. (MEA experience would be an advantage)
• Solid project management experience in organizing, planning and executing projects from conception through successful implementation
• Effective verbal and written communication skills
• Strong analytical and statistical skills demonstrated through previous experience of use of spreadsheets
• Strong knowledge of hotel technology principles and practices
• Strong business decision making skills.
• Familiarity with organization design models and decision-making framework
• Effective presentation, communication, consulting and interpersonal/consensus building skills for the purpose of providing information to management and colleagues

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we\'ll give you the Room to be Yourself.

So what\'s your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.

At IHG, we\'ve made a promise. As one of the world\'s leading hotel groups, we\'re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world\'s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental\xc2\xae\xef\xb8\x8f brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you\'d like to embrace a world of opportunities, we\'d like to welcome you to the world\'s most international luxury hotel brand. Let\'s Go Further Together.

Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today.

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