IT Automation and Service Management Tools Specialist

We are currently recruiting for IT Automation and Service Management Tools Specialist role for our client.

• Job title - IT Automation and Service Management Tools Specialist
• Location - Abu Dhabi
• Duration - 6 months and extendable
• Requirement - Immediate (Candidates readily available to join on short notice will be given preference)

As the IT Automation Tools Specialist, some of your key responsibilities include:

• Tools Planning: Collaborate with project teams, IT managers, and stakeholders to develop comprehensive plans for migrating IT systems and tools.
• Tool Evaluation and Selection: Assess existing and potential IT tools, conduct research, and make recommendations on the best tools to support the organization\'s needs during the automation and transformation process.
• Tool Implementation: Coordinate the implementation and deployment of new IT tools, including configuration, testing, and integration with existing systems. Ensure proper documentation and training materials are created and provided to end-users.
• Data Migration: Collaborate with data management teams to plan and execute the migration of data from legacy systems to new tools, ensuring data integrity and minimal disruption to business processes.
• Change Management: Develop and implement change management strategies to support users during the implementation process. Provide training, user support, and address any concerns or issues that arise during the project. You will need to work closely with the Organizational Change Management Team to ensure that change impact assessments and change readiness assessments are conducted.
• Risk Assessment and Mitigation: Identify potential risks and challenges associated with IT Projects and develop mitigation strategies. Work closely with project teams to address issues and minimize disruptions to the business.
• Tool Enhancement and Improvements: Continuously evaluate the effectiveness of new tools. Identify areas for improvement and recommend changes to optimize efficiency and productivity. You will also be expected to maintain a backlog of enhancements needed for the Tools.
• Collaboration and Communication: Foster strong relationships with stakeholders, project teams, and end-users. Communicate effectively to ensure a clear understanding of plans, timelines, and expectations.
• Reporting: Provide regular reporting on tool implementation and adoptions. Reporting and progress updates to Leadership and Executives

Qualifications:

• Bachelor\'s degree in Information Technology, Computer Science, or a related field.
• Proven experience in managing IT service transitions, preferably in a large organization.
• Strong knowledge of IT systems, tools, and infrastructure.
• Familiarity with project management methodologies and tools.

If you are interested in this position, please click the APPLY NOW button for immediate employment consideration. We regret that due to volume of response, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful.
About Adecco:
The Adecco Group is the world\'s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. With a presence in more than 60 countries. very year, our 30,000 colleagues worldwide enable millions of people to succeed in the world of work, and support more than 100,000 organizations with their human capital needs.
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