to manage and support the IT infrastructure at our Wadan office. The ideal candidate must have hands-on experience with
Ubiquiti UniFi products
, strong knowledge of Microsoft 365, and proficiency in supporting both hardware and software systems. Excellent English communication skills and a minimum of 2 years of IT experience in the UAE are
mandatory.
Key Responsibilities
Configure, manage, and maintain Ubiquiti UniFi devices including access points, switches, gateways, and controllers.
Administer and support Microsoft 365 applications (Exchange, Teams, OneDrive, SharePoint, etc.).
Provide IT support for day-to-day issues related to hardware (PCs, laptops, printers, routers) and software (Windows OS, Office apps, etc.).
Monitor and ensure network stability, performance, and security.
Perform regular system backups, updates, and preventive maintenance.
Maintain accurate documentation for IT assets, configurations, and procedures.
Train and assist staff on the use of IT tools and Microsoft 365.
Collaborate with external vendors or central IT when required.
Requirements
Minimum 2-4 years of IT support experience
within the UAE.
Proven expertise with Ubiquiti UniFi systems.
Strong working knowledge of Microsoft 365 admin tools and services.
Good understanding of networking, firewalls, and IT security principles.
Proficient in troubleshooting both hardware and software issues.
Fluent in English (written and spoken); clear communication is essential.
Ability to work independently and manage multiple tasks efficiently.
Preferred Qualifications
Diploma or Degree in Information Technology, Computer Science, or a related field.
Certifications such as Microsoft 365 Certified, CompTIA Network+, or Ubiquiti UEWA are a plus.
Familiarity with IT operations in multi-branch or remote work environments.
What We Offer
A dynamic and supportive work environment.
Opportunities for professional development and training.
Competitive salary based on experience and qualifications.
Job Type: Full-time
Pay: AED6,000.00 - AED7,000.00 per month
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