Job Description

Job Title Internal Sales Co-ordinator

Description

*_Europa Worldwide Group are currently recruiting for an exciting opportunity as a Internal Sales Co-Ordinator to join our fantastic sales division in our brand new office in Dubai. _*
*_Are you currently working in a customer facing role but looking for change? _*
*_How about a fast pacing role within a dynamic team supporting the sales division? _*
*About Europa Worldwide Group: *
Europa Worldwide Group is an ambitious independent logistics operator with five divisions - Europa Road, Europa Air & Sea, Europa Warehouse, Europa Contact Centre and Continental Cargo Carriers. It provides market leading products and services to leading international and UK businesses who have chosen Europa because of its commitment to providing best in class services.
The Internal Sales Co-Ordinator will build, manage and maintain relationships with Customers as directed by the Sales Executive, you will be generating sales leads via calling new and existing clients. Manage the day- to- day operations of the customers in your portfolio ensuring agreed service levels and financial targets are met.
*Our Ideal Person: *

• Strong, confident personality with a strong customer service background is required.
• Must have Air & Sea freight forwarding experience within a customer service, pricing or operations.
• Attention to detail with a passion for customer service is critical to this role
• Time management skills are essential as are communication (phone and writing) skills
• The ability to prioritise and to work under pressure of workload is also a necessity
• A good head for numbers is required.
• A desire to progress within a sales career

*In this role, you will: *

• Be the first point of contact for all matters related to your assigned portfolio of customers.
• Work with key internal stakeholders such as operations and customs supervisor to obtain status updates for your portfolio of customers within a timely manner.
• responsible to communicate providing updates for customers through either phone or email facet.
• Manage the customer service cycle from start to finish ensuring that key information required to prepare quotes and process shipments.
• Provide a variety of quotes to your customer to best service their requirements in an ever-changing scenario.
• Be responsible for ensuring credit limits are managed to an appropriate level and payments and debt is recovered.
• Ensure that problematic tasks that are held for any reason are rectified in a timely manner.
• Be proactive in approaching and engaging with existing customers to generate income
• Respond in a timely manner to problem or concerns from customers within the required turnaround time.
• Ensure you comply and follow our company values, which we refer to as 'Our Approach to Business'!

*In reward for your hard work: *

• Excellent salary of AED6,000 to 7,000 per month, depending on level of experience.
• Europa Rewards Scheme (offers/discounts on latest technology, vouchers, gym membership etc)
• The opportunity to develop, progress and work within a global organisation which is rapidly growing.
• A fantastic working culture which promotes excellent work/life balance.
• Working closely with a team of talented individuals with a great work ethic who also love to have fun!
• Additional holiday scheme
• Employee Wellbeing Programme

*Apply today! please note- if you do not tick all relevant requirements your application will be not selected.*
Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd and its subsidiaries consent to hold your personal data.
Please note, all applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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Job Types: Full-time, Permanent
Salary: AED6,000.00 - AED7,000.00 per month
Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

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