Job Title: Internal Communications Manager \xe2\x80\x93 Nissan Middle East
Department: Corp Coms
Function: Corp Coms
Legal Entity: NMEF
Location: NMEF - Dubai
Level: Manager:
Direct Line Manager: Deputy General Manager
Mission & Main Objectives
Lead on the development and improvement of a range of communication channels, including the implementation, regular use and championing of an internal communications platforms, with employees, functions and in support of external stakeholders such as partners.
Main tasks and responsibilities:
Overall: Develop, implement, and monitor the efficiency of NMEF internal communications processes
Communications Office
Draft/Review letters/communications from Leadership
Draft/Review letters to support official communications from functions to partners
Draft/Review Internal mailers/communications for employees (for official/corporate purposes)
Create internal communications material, such as letters, presentations, announcements, as and when needed
Develop stories for Nissan Insider App and Nissan News Channel in collaboration with PR Agency
Explore \xe2\x80\x9cWhat\xe2\x80\x99s Next\xe2\x80\x9d communication platforms to consider as part of our internal communications mix (video, social, other)
All Employee Meetings (Town Halls)
Manage logistics of All Employee Meetings (AEM) such as monthly Town Halls, i.e., from booking the room to coordination with IT
Coordinate with NMEF Functions to ensure all content is submitted on time and on template
Elevate and enhance the Town Hall platform / experience to be more innovative, engaging, and interactive
Nissan Insider App
Manage the Nissan Insider App content and updates
Ensure sustained employee engagement on the App
Develop Creative Incentives to Boost Engagement on the App
Ensure effectiveness of App through performance tracking and regular surveys for continuous improvements
Call To Ambassadors
Work closely with the MarComs Social Media team to drive employee sharing of official social content as part of \xe2\x80\x9cCall To Ambassadors\xe2\x80\x9d
Dispatch \xe2\x80\x9cCall to Ambassadors\xe2\x80\x9d content through email and on Nissan Insider App
Innovate and enhance \xe2\x80\x9cCall to Ambassadors\xe2\x80\x9d Format / Experience
Events
Support the Corporate Communications team as necessary on ad-hoc projects, meetings, special events
On-ground support with logistics and media engagement at NMEF events
Collaboration
Build partnerships with key internal stakeholders and collaborate with all functions to support with developing and delivering communications
Collaborate with other NMEF functions and teams (such as Marketing, Social, HR\xe2\x80\xa6) to develop innovative content and tools (videos, podcasts, blogs) that will help inform, engage and excite employees
Ensure alignment with global/regional IC teams on internal comms activities (AEM, executive visits to NMEF\xe2\x80\xa6)
Work closely as part of the Corp Comms team to ensure consistency and leverage external comms activities with internal comms where applicable
Administration
Lead on developing, updating, and organizing the CorpComs files, documents, and folders
Manage the CorpComs internal email, ensure emails are being actioned if any
Manage Nissan BOX (content sharing) account for the Corp Comms function
Internal Activation/Events
Conduct regular meetings with respective functions (ex: HR) and committee to align on status of internal activations and requirements, for internal comms support
Create and review communication content to employees for relevant functions (such as HR), including letters, invitations, emailers, surveys etc.
Initiate and manage overall internal activations with a PR lead from initiation to execution and drive employee engagement
BACKGROUND & SKILLS REQUIRED
Specific technical skills
Minimum 7 years working experience in communications / marketing or similar background
Automotive experience is a plus
Excellent writing skills is a must
Public speaking skills is a plus
Interpersonal skills
Project Management skills
Creativity and innovation
MS Office (mainly Excel and PowerPoint)
Behavioural Competencies Required
Can-do positive attitude
Motivated and inspiring
Committed and dedicated approach
Performance oriented
Challenge seeker
Avid learner
A Team player who takes initiative and is ready to support
Minimum Education
Bachelor\xe2\x80\x99s Degree
Master\xe2\x80\x99s degree is a plus
Language Requirements
Excellent English speaking and writing skills
Arabic is a plus
Dubai United Arab Emirates
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